Front Desk Sales & Training Manager

Overview

Where Better Careers Begin!Massage Envy - 4960 Houston Rd. Ste E Florence, KY 41042

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Florence franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competetive hourly base pay

• Commission and bonus benchmarks

• Medical, dental and visions plans

• Vacation time after 1year

• Flexible schedule for work/life balance

• In-depth product and sales training

• Free monthly massage, stretch or facial

• 30% employee discount on retail or adv. services

Qualified Candidates:

• Have lead, management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required

• Are natural leaders who can build relationships while motivating, coaching and supporting a team

• Can have tough conversations in a professional and constructive manner

• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all front desk operations including driving membership sales, promoting retail sales, guiding the team, managing, inventory, ensuring compliance with all cleaning policies, etc.

• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance

• Effectively resolve customer challenges while maintaining a safe and therapeutic environment

• Empower team members to improve and grow by setting clear expectations, providing ongoing training and coaching, and reviewing performance regularly

• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

• ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.