Front Desk Sales Associate

Massage Envy Marion , IA 52302

Posted 2 months ago

Overview

OVERVIEW

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy, Cedar Rapids. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Cedar Rapids franchised location, you'll join a wellness community that's 35,000 strong.

And you have a meaningful role to play as you:

  • Help clients understand the benefits of regular massage, skin care and stretch.

  • Establish relationships with members and guests to grow and retain a client base.

  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • A healthy compensation plan that rewards your hard work with good hourly pay plus commission.

  • Win contest and prizes. Our performing sales and customer service associates take home rewards like Apple IPDAs and 60 inch TV, restaurant and movie tickets during various contest conducted on regular basis!!

  • Benefits that help you take care of you including free and discounted massages/facial sessions.

  • A dynamic, energizing environment where you're consistently challenged, never bored.

  • Training to help you grow and refine your sales and customer service assocaite.

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.

  • Driving member retention through outreach via phone and email to current members.

  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.

  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).

  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.

  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.

  • Great teammates who can work well with other in a fun and fast-paced environment.

  • Supporters of total body care with a general knowledge of massage and skin care services.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Work At Home Bilingual Sales Associate Account Executive

Dish

Posted 2 weeks ago

VIEW JOBS 5/24/2021 12:00:00 AM 2021-08-22T00:00 Need to earn a minimum of $50,000 a year… want to earn over $100,000? If so - apply today to join our elite award-winning inside sales team at DISH Network and be part of the Best Salesforce in America! For the right candidate with Energy, Intelligence, and a Need for Achievement, a Sales Account Executive successfully completes transactions from inbound callers (no outbound or cold calling ever). We are proud to offer: * Six-figure + earnings potential with a protected base plus uncapped commission plan * Paid training with a $3,000 cash bonus paid out at the conclusion of training * Insurance Benefits - Medical, Dental, and Vision * Paid time off - vacation and sick time - including retaining average commission pay * 401(k) retirement plan with company-matched funds plus generous profit sharing * Stock Purchase Plan - Ability to acquire DISH stock at discounted rates * Free DISH TV at your home * Endless rewards and recognition - trophies and food days, branded clothing and high-value prizes, on and off-site events, elaborate rewards trips, and much more! * And our greatest benefit is opportunity as we promote from within! * Ability to promote two levels within your first year with commensurate title and pay * Ability to promote into multiple levels of local sales management * Ability to promote and transfer into corporate departments like marketing or finance * Ongoing training and development to maximize your career potential The role of Account Executive: We've built a loyal customer base by selling our products and services with authenticity. Our inbound, inside sales and customer retention teams foster trust with existing and future customers by both educating and selling them on the long term value of DISH. This is an exceptional long-term career opportunity for a committed candidate who has a strong work ethic, an uncompromising level of integrity, is very competitive, and motivated by performance goals, earnings potential, and rewards & recognition. Bilingual Spanish Account Executives should be comfortable speaking on the phone with customers in English and Spanish. The role of Account Executive: We've built a loyal customer base by selling our products and services with authenticity. Our inbound, inside sales and customer retention teams foster trust with existing and future customers by both educating and selling them on the long term value of DISH. This is an exceptional long-term career opportunity for a committed candidate who has a strong work ethic, an uncompromising level of integrity, is very competitive, and motivated by performance goals, earnings potential, and rewards & recognition. Skills, Experience and Requirements Ideal team members: * Thrive in high energy, highly competitive performance-driven environment * Adapt well to change both in the sales process and work hours, and understands the importance of time management and productivity * Are coachable, open to learning new methods, and looking to advance either as an individual contributor or through management training * Are technology savvy with an ability to effortlessly navigate in a PC environment using multiple web-based applications * Prior phone sales or customer retention experience is helpful but not required if commensurate experience in high performance / high earnings positions, or can demonstrate other tangible abilities with an aptitude for success in our environment. * Must be a HS graduate while college graduates welcomed Where you'll be working: You'll be working from home! At DISH, we understand the modern employee may need to operate fast on their feet and out of the office. Working from home allows you to perform a professional workday from the comfort of your home. As a Work-at-Home (WAH) employee, you will have additional responsibilities concerning your home environment and the requirements regarding the capabilities of your computer and mobile device. Work-at-Home Technical Requirements: Computer & Accessories * DISH will supply a PC tower loaded with all of the software necessary for your employment. This tower is not Bluetooth enabled. All equipment must be wired. * You are responsible for providing the following accessories to connect to the PC tower: * USB Keyboard and Mouse * Noise-canceling USB headset that is not Bluetooth * Jabra BIZ 1500, Logitech h390 or Sennheiser SC60 recommended * TWO computer monitors at least 19" in size * Monitors must connect to the PC tower using a VGA, Displayport, or DVI/HDMI via DisplayPort converter cord, pictured below * DISH PC Towers DO NOT have an HDMI port, and only have ONE VGA port. Many WAH agents need either one or two cable adapters, for this reason * USB Web camera * Ethernet cable long enough to connect directly from your work location to your Internet router location Home Internet * Stable Cable, DSL, or Fiber ISP internet connection with minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime and no bandwidth or data caps * Wired ethernet between modem and PC without the use of an adapter: Wi-Fi / wireless is not supported Mobile Device * Smartphone capable of placing and receiving voice and video calls, SMS messages with access to the App store Home Environment and Work Space * Dedicated home office workspace, preferably a separate room with its own door * Adequate space to set up the workstation * Ability to hardwire internet, plug directly into router * Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower) * Agents are responsible for maintaining the workspace in a safe condition * Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to: * Children playing * Dogs barking * Loud music * Non-work-related phone calls * Doorbells * Family members/roommates * You are scheduled on the phone throughout the entirety of your shift. It's important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law. Compensation: $14.00/Hr. Uncapped Commission: Yes From versatile health perks to new career opportunities, check out our benefits on our careers website. Candidates need to successfully complete a pre-employment screen, which may include a drug test. Dish Marion IA

Front Desk Sales Associate

Massage Envy