Front Desk Representative For The Division Of Student Success

THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAIDCCAURORA.EDU.

IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED. The Front Desk Representative is a key member of the Division of Student Success team and will assist with managing the front desk in the Office of the Dean of Student Success. The primary role of the front desk representative will be to provide support to students, staff, faculty/instructors, and campus guests in accessing Division of Student Success support services and other CCA offices.JOB DUTIES & RESPONSIBILITIES Serve as the informational liaison between visitors and students for CCA community Division of Student Success.

Provide guidance and support to visitors and students via telephone, email, website, drop-in visits and other strategies. Create a welcoming and inclusive environment for all visitors of the College. Maintain front desk office space and visitor seating area.

Complete job-related training modules including: FERPA, Title XI, Confidentiality, DEI, Suicide Prevention, Effective Communication, CSA Clery Compliance training, etc. QUALIFICATIONS Reliable transportation to and from campus Ability to communicate effectively verbally and in writing Experience working with diverse student populations Excellent interpersonal skills with the ability to establish and maintain effective relationships ELIGIBILITY REQUIREMENTS Must have completed FAFSA on file Must be enrolled in a minimum six (6) credit hours Must NOT have yet obtained 1st Bachelor's Degree Must be seeking an eligible program of study SUPPLEMENTAL INFORMATION By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.