Community College Of Aurora Aurora , CO 80041
Posted 2 weeks ago
Purpose of Position:
The Front Desk Representative is a key member of the Division of Student Success team and will assist with managing the front desk in the Office of the Dean of Student Success. The primary role of the front desk representative will be to provide support to students, staff, faculty/instructors, and campus guests in accessing Division of Student Success support services and other CCA offices.
JOB DUTIES
Customer Service:
Serve as the informational liaison between visitors and students for CCA community Division of Student Success.
Provide guidance and support to visitors and students via telephone, email, website, drop-in visits and other strategies.
Create a welcoming and inclusive environment for all visitors of the College.
Complete job-related training modules including: FERPA, Title XI, Confidentiality, DEI, Suicide Prevention, Effective Communication, CSA Clery Compliance training, etc.
Maintain front desk office space and visitor seating area
Assist with administrative tasks such as photocopying, poster printing, flyer creation, event set up and tear down, tabling, etc.
Engage as an active member of the Division of Student Success team and attend team related events
MINIMUM QUALIFICATIONS
Reliable transportation to and from events on and off campus
Ability to communicate effectively verbally and in writing
Experience working with diverse student populations
Strong administrative and organizational skills
Excellent interpersonal skills with the ability to establish and maintain effective relationships
ELIGIBILITY REQUIREMENTS
Must have completed FAFSA on file
Must be enrolled in a minimum six (6) credit hours
Must NOT have yet obtained 1st Bachelor's Degree
Must be seeking an eligible program of study
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Community College Of Aurora