Front Desk Receptionist/Office Assistant (Full-Time/Part-Time)

Klm Food Mart Fort Worth , TX 76102

Posted 2 months ago

We need a motivated, professional individual to join our team. This is a part/full time position. This individual must be professionally polished, have exceptional interpersonal skills, and be detail oriented.GENERAL ACCOUNTABILITIESReceives and directs callers and visitors of a funeral home, cemetery, crematory or a combination of these facilities. Performs a variety of clerical and other tasks. Typical duties include answering phones and/or operating a switchboard, opening and sorting mail, typing and/or word processing, scheduling appointments, gathering information, and maintaining files or records. Incumbents work under direct supervision, receive specific instructions on new or unfamiliar tasks, and have limited exposure to confidential information.SPECIFIC RESPONSIBILITIESAdministrative Support Customer ServiceReceives incoming telephone calls and assist callers with any questions or comments; direct calls to appropriate team members and resolve calls when possible. Greets and receive client families and visitors, maintaining a friendly empathic attitude and offering assistance and guidance as needed.Provides information associated with services and products courteously and in a polite manner, with a goal to meet or exceed internal and external customer expectations. Provides information associated with Accounts Payable and Accounts Receivable. Maintains a comfortable environment, providing beverages and other amenities for the client families as needed. Ensures the entrance area of the facility is clean by providing light housekeeping as necessary. Maintains daily facility schedule. Assists in MeM preparation, including scanning photos and proofreading. Other duties may include:Researches records for genealogy requests. Processes Petty cash and bank deposit. Orders markers, granite, and final date scrolls. Maintains deed and trust files. Completes Installation Work Orders (IWO). Performs other duties as assigned. Data entry, filing, sorting mail, and taking detailed messages. Tracking and ordering inventory as needed. Following through to make sure tasks are completed. Maintaining clear communication with customers and coworkers. Working cooperatively with coworkers with a positive attitude.Job Types: Full-time, Part-timeSalary:$18.00 – $22.00 per hourBenefits Options:Health benefits (medical, dental, vision, life)401K Retirement Savings Plan with company matchVacation and sick timeTuition reimbursementFuneral discounts, and moreRequirements & QualificationsRequirements:Associates Degree or the equivalent.Knowledge of Quick Books Desktop.Construction knowledge/experience favored.Detail oriented and very organized.Excellent computer skills with experience in Word, Excel, and Google Suite.Desire to be proactive and create a positive experience for othersEducation:High school diploma or GED equivalentExperience:Minimum 6 months clerical and/or customer service experienceKnowledge, Skills & Abilities:Knowledge of secretarial and office administrative procedures. Working knowledge of standard office equipment including multi-line phone system, computers, calculators, copiers, printers, and fax machines. High level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. Professional communication skills both orally and in writing. Ability to maintain confidentiality. Attention to detail and accurately take messages and information. Ability to multi-task and set priorities

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Front Desk Receptionist/Office Assistant (Full-Time/Part-Time)

Klm Food Mart