Front Desk / Receptionist

Qvaleag Fort Lauderdale , FL 33301

Posted 2 weeks ago

The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for every department within the company to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

The ideal candidate has some post high school education or training and two years of experience in a position of similar responsibility (front desk, administrative assistant, etc.). He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

RESPONSIBILITIES

  • Greets all customers in a warm, sincere, and helpful manner

  • Directs customers to the appropriate department or point-of-contact

  • Manages inbound phone inquiries and routes calls accordingly

  • Coordinates questions and issues with the appropriate department personnel

  • Provides administrative assistance as needed

  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required; some post high school education or training preferred

  • Two years of relevant experience preferred

  • Helpful attitude and friendly demeanor

  • Highly professional and dependable

  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

  • Strong organizational and time management skills

  • Excellent telephone skills

  • Strong computer and internet skills, including Microsoft Office suite

BENEFITS

  • Opportunity to Advance

  • Employee Discounts

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Front Desk / Receptionist

Qvaleag