Front Desk Receptionist

ASHEVILLE CITY SCHOOLS JOB DESCRIPTION

JOB TITLE: FRONT DESK RECEPTIONIST

JOB STATUS : PART-TIME

LOCATION: ASHEVILLE MIDDLE SCHOOL

CONTACT: Jo.Landreth@acsgmail.net

GENERAL STATEMENT OF JOB

The Front Desk Receptionist is a district professional who will perform a variety of clerical and administrative support duties. The individual will contribute to effective, prompt, and courteous handling of inquiries and visitors to the ACS Education & Career Academy Office by providing exemplary customer service at all times.

The individual will possess a broad understanding of office operations. The individual will assist with the planning and execution of various recognition events and will provide other creative visual skills support.

DUTIES AND RESPONSIBILITIES

Perform Clerical Duties. Answers incoming telephone calls and routes them to the proper person or department; answers questions regarding routine matters; performs routine clerical and typing duties.

Completes forms, permits, notices, or form letters with designated or routine information. Assists the public, disseminates information and answers questions.

MININUM TRAINING AND EXPERIENCE

• Graduation from high school supplemented by business courses and two years of clerical experience in a computer environment.

• Associate degree preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• General knowledge of school system organization and operational policies and procedures.

• Ability to communicate with a wide-range of people. Includes receiving instructions, assignments and/or directions from supervisors.

• Ability to record and deliver information and to explain procedures.

• Ability to use a variety of common office machines, including a computer terminal, calculator, and facsimile machine.

• Ability to understand and follow written and oral instructions.

• Ability to verify documents and forms for accuracy and completeness.

• Ability to establish and maintain effective working relationships as necessitated by work assignments.

• Ability to meet deadlines and work under pressure, working extra hours as needed.

• Assist with any other duties assigned by supervisor.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements: Must be physically able to sit, stand, walk and drive a car.

Must be able to lift boxes up to 10 pounds. Physical demand requirements are for Light Work.

Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.

Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants.

Language Ability: Requires the ability to read simple forms. Requires the ability to prepare time sheets and supply requisitions using prescribed format.

Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English.

Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide and multiply.

Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a keyboard.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress.