Front Desk Receptionist Medical

Community Health Connections Gardner , MA 01440

Posted 1 week ago

Essential Duties and Major Responsibilities:

  • Receives and directs incoming patients

  • Reviews and updates patient information related to demographics and insurance

  • Follows established health center protocol for the check-in, encounter form production, and check-out

  • Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms

  • Places reminder calls to patients with upcoming appointments

  • Follows established health center protocol for daily cash reconciliation

  • Schedules walk-in appointments, in collaboration with the Nurse of the Day

  • Schedules patient appointments according to established protocol

  • Provides coverage to Medical Records as needed

  • Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients

  • Demonstrate understanding and commitment of the health center mission

  • Demonstrate understanding and commitment to the established CHC Values and Standards

  • Performs other job related duties as required or assigned

Minimum Qualifications:

  • High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred

  • Bilingual in Spanish and/or Hmong preferred

  • 1 year similar work experience or in a medical office environment preferred

  • Computer skills for accurate data entry

  • Knowledge of basic medical terminology preferred

  • Demonstrated interpersonal relationship skills

  • Demonstrated proficiency in reading, writing and speaking in English

  • Demonstrated ability to work in a fast paced, high telephone call volume office environment

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Front Desk Receptionist Medical

Community Health Connections