Front Desk Receptionist

What is Landstar?

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

Location: Onsite Jacksonville, FL

Schedule: Monday - Friday 8-5

Salary range (hourly only): $15.00-17.00 per hour

What work will you perform? As the Front Desk Receptionist at Landstar, you will be the welcoming face of our company. If you have a passion for making people feel welcome and valued, this role is perfect for you. You will provide prompt and friendly service to all visitors, employees, and callers, ensuring a positive experience. Your responsibilities will include managing incoming calls, taking and relaying messages, and performing light administrative duties.

Key Responsibilities:

• Warmly greet visitors, ensuring they sign in (if applicable) and connect them with the appropriate employee.

• Answer and route calls efficiently using the company switchboard.

• Prioritize and escalate customer service issues as needed.

• Train a back-up receptionist and provide guidance on policies and procedures.

• Notify employees of inbound deliveries or direct deliveries to the Mail Room.

Minimum Requirements:

• High school diploma or equivalent.

• At least 6 months of customer service experience.

Preferred Qualifications:

• Experience operating a switchboard.

Skills and Abilities:

• Excellent phone etiquette.

• Exceptional customer service skills.

• Proficiency with computers.

• Ability to work independently.

• Competence in handling a high volume of calls daily.

Join our team at Landstar and be the first impression for all our visitors, ensuring they have a welcoming and efficient experience.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Other details

• Pay Type Hourly

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• Landstar System, Inc., 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America