Who You Are
Our mission at C Space is to make business more human. As the Front Desk Receptionist, you will play a vital role in living this mission every day, as you welcome visitors to C Space, help keep the office running smoothly, and create a positive working environment and experience for employees and guests alike.
In this role, you are an Ambassador of First Impressions. You are thoughtful and excited about being creative and proactive, always looking for ways to enhance the experience of working in or visiting our office. You are confident, detail-oriented, and have a knack for providing excellent customer service. You are able to operate with independence, demonstrate strong follow-through, and are a team player. You can learn processes and can also handle ambiguity with finesse in a fast-paced environment and get creative with solutions.
What You'll Do
Create an exceptional experience for all C Space visitors and employees
Greet and host clients and visitors in our office, which includes; booking and organizing staff and client meetings, handling catering logistics, and the set up and breakdown of catering stations
Manage the procurement of office supplies, food/snacks, furniture ordering, PO submissions, and expense reports
Build relationships with various existing vendors and identify new vendors (as well as vendor set up through Finance) when needed
Support senior staff with travel planning and expense reporting
Responsible for managing incoming/outgoing mail and packages
Liaise with JLL, the office management company on a number of tasks and shared services
Manage Boston Office calendar of visitors and staff whereabouts
Act as operator for calls into main number
Adhoc Office Administration tasks
Required Skills and Experience
Experience working in a professional environment completing administrative duties
Must have a warm welcoming personality with a genuine willingness to serve others with a "can do" attitude in other words, you enjoy and take pride in helping people and being reliable
Ability to interact in a positive, professional and effective manner with CEOs, clients, vendors, couriers and teammates from all walks of life
Strong computer literacy in Microsoft Office, Word, PowerPoint, Publisher, and Excel and the ability to learn several other systems in use at C Space already
You possess energy, enthusiasm, and a positive "customer-focused" attitude
Must have strong communication and organizational skills with the ability to prioritize tasks with frequent interruptions
Experience working a multi-line office phone system
Must be a self-starter, ability to work independently, be flexible, adaptable, possess a sense of humor, and enjoy working in a fun, fast paced work environment
There's no such thing as a typical C Spacer. What C Spacers thrive on is a growth mindset. We're a growing, always-changing business, often reinventing ourselves to keep pace with the fast-changing world of our clients. So we're looking for people who are excited about change and who challenge the status quo. We need people who share our passion for the role customers can play in solving business problems - people who want to disrupt the way things traditionally have been done.
We're focused on building a learning culture where it's safe to experiment, take risks and do things differently. That means we need people who aren't afraid to speak up and share an alternative perspective yet are humble and self-aware enough to admit they don't know everything. Collaborators, self-starters, creative problem-solvers.
We're always challenging ourselves to be better, more human, more impactful. 20 years since launch, we still think of our business as a 'work in progress' where we're focused on getting better every day. If you share that philosophy when you think about your own personal development, we might be a good match.
About C Space
Our clients call us their customer agency.
We create rapid insight and business change, putting customers at the heart of companies and solving problems from the customer's perspective. We keep our clients relevant by building real, ongoing relationships with customers that in turn help them deliver superior experiences, launch successful products and build loyalty. Our customized approaches are tailored to specific business needs and include online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting. We do this for many of the world's best-known brands like Bose, Walmart, Jaguar Land Rover, Mars, Samsung, IKEA and more to create "Customer Inspired Growth".
We are passionate about our people and proud of our culture. We co-created a set of values to ensure that we are delivering fantastic work, continuing to learn and developing and building a high-performance culture which creates opportunities for those who work here:
I've got this: taking responsibility, doing what we say we will
Only accept awesome: delivering high quality work that we are proud of and has impact
Show the love: celebrating successes and ensuring everyone has a voice
Do what scares you: challenging ourselves, taking risks and learning more
Tell it like it is: being honest and freeing ourselves from "office politics" and "hidden agendas"
Open up and listen: listening first and fully before we respond or react
Find what fascinates: being passionate about the world and our clients' worlds
We before me: putting the team first
Leave your mark: everyone has an opportunity drive change in our business and for our clients
To learn more, visit www.cspace.com or follow us on Twitter @CSpaceGlobal and Instagram @c_spaceglobal. C Space is a part of DDB, a division of Omnicom Group Inc.
Interested? We look forward to receiving applications from people with diverse backgrounds talented, creative people with their own voice, ideas and perspectives.
Headquartered in Boston, C Space also has offices in New York, San Francisco and London.
C Space is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment at C Space without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.