Front Desk Receptionist

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water, etc.) to visitors, where applicableManages doctor appointment book and beauty appointment book.Manages beauty and barber appointment bookActs as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)Keeps lobby clean and neat, free of clutter and trash

Requirements

High school diploma or equivalent certificate preferred.Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

8 holidays & 2 floating holidaysDiscounted Meal ProgramPaid Training & Company-provided UniformsAssociate Referral Bonus ProgramPhysical & Mental Health Wellness Programs401k Retirement Plan with Company MatchMedical, Vision & Dental BenefitsTuition Reimbursement ProgramVacation and Health & Wellness Paid Time Off

• Eligibility may vary by employment status