Front Desk Receptionist

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Job Type

Full-time

Description

Work Hours: 8:30 a.m.

• 5:00 p.m.

Workdays: Monday

• Friday

Location: 202 W. French Place, San Antonio, TX, 78212

Mission: The mission of Catholic Charities is to provide for the needs of our communitythrough selfless service under the sign of love.

Summary:

The Front Desk Receptionist is the first point of contact that a visitor has when they arrive to Catholic Charities and is responsible for assisting the organization with a variety of daily tasks to ensure successful operations in all areas. The Front Desk Receptionist works closely with the Chief of Staff and the Executive leadership team to perform tasks necessary for continued operations

• Mission Advancement, Finance, Administration, and Programs. The individual must be organized, positive, flexible, take initiative, and able to handle multiple and varied tasks at a time.

Position Responsibilities:

• *Greets and directs visitors appropriately.

• *Assists visitors by answering or referring inquiries professionally and courteously.

• *Maintains employee and department directories.

• *Performs basic data entry when needed.

• *Maintains reception area to be clean and organized.

• *Receives and sorts daily mail and delivery packages.

• *Responsible for processing donations by receiving, providing In-Kind form for donor, and In-Kind data entry.

• Provides support to the Chief of Staff and/or other Chief's as requested.

• Must complete all required professional development assigned in a timely manner.

• Must be sensitive to the service population's cultural and socioeconomic characteristics.

• Other duties as assigned by supervisor.

Competencies:

Adaptability

Customer Service

De-escalation

Critical Thinking

Empathy

Requirements

Minimum Qualifications:

• Education

• High School Diploma or GED

• Experience

• Minimum of 6 months of experience in a professional administrative or related capacity.

• License and Credentials

• Reliable transportation

• Valid driver license, with clear driving record

Minimum Knowledge and Skills:

• Bilingual in Spanish required

• Minimum of 6 months experience in professional/administrative work including answering and screening phone calls, and customer service.

• Proficiency with MS Office Suite (Word, Excel, SharePoint, Outlook)

• Proficiency with Canva preferred

• Must be detail oriented, organized, self-motivated, work well independently and on a team

• Must have good written and verbal skills

• Must have good critical thinking and problem-solving skills.

Travel Requirements:

Travel requirements for the position includes 10% local and 0% overnight.

Salary Description

$16.00 - $17.00