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Front Desk Coordinator

Expired Job

Paladina Health Denver , CO 80208

Posted 2 months ago

COMPANY OVERVIEW

Paladina Health builds and manages employer-sponsored primary care health clinics around the country. Launched from scratch in 2011 to create a disruptively better healthcare model, Paladina now has over 50 clinics across 14 states from coast-to-coast. The company's innovative delivery model is moving beyond the "early adopter" stage and gaining traction across a variety of different customer segments, driving high growth and organizational focus on scaling strategies and capabilities. Paladina is looking for talented, mission-oriented, entrepreneurial leaders to help drive Paladina's successful expansion.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

  • Create a positive and supportive experience for each patient

  • Onboard new patients, providing background and additional information on our clinic and model

  • Provide administrative support for providers and clinicians

  • Manage patient schedules in the Practice Management software system

  • Check-in, check-out, validate parking, collect payment for prescriptions

  • Manage medical records coordination from external providers

  • Coordinate referrals and other ancillary care outside of the clinic

  • Accurately document the information received from patients in the electronic medical record

DESIRED ATTRIBUTES

  • You are passionate about transforming the way healthcare is delivered and want to improve the quality of care for people. You have a social and outgoing personality and enjoy helping patients navigate their care. You are excited to work diligently with a group of people who are making a difference and want to apply your talent to making a change for the better.

MINIMUM QUALIFICATIONS

  • Patient-first cooperative attitude and willingness to go the extra mile for patients

  • Front line customer service experience valued

  • High school diploma required

  • Strong people skills

  • Excellent written and spoken communication style

  • Organizational skills with the ability to successfully multi-task

  • Excited to work in an innovative primary care delivery model

  • Entrepreneurial spirit and a passion for creating and driving best practices in care and practice management

  • Comfortable working on computers (excel)

  • Past Electronic Medical Records experience a plus

LANGUAGE SKILLS

  • Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

WORK ENVIRONMENT

  • Moderate noise (business office with computers and printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions.

ADA

  • Paladina provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

VISUAL REQUIREMENTS

  • Vision adequate to perform the essential duties/responsibilities of position.

PHYSICAL DEMANDS

  • Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities:

  • Ability to lift minimum of 1 pounds to a maximum of 20 pounds unassisted; able to perform repetitive standing, sitting, stooping, walking, stretching, reaching, lifting, and use full range of body motions. Ability to use computer and all peripherals for extended periods of time (hand/finger dexterity) to meet performance goals and submit deliverables within deadlines.

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Front Desk Coordinator

Expired Job

Paladina Health