Paladina Health Denver , CO 80208
Paladina Health builds and manages employer-sponsored primary care health clinics around the country. Launched from scratch in 2011 to create a disruptively better healthcare model, Paladina now has over 50 clinics across 14 states from coast-to-coast. The company's innovative delivery model is moving beyond the "early adopter" stage and gaining traction across a variety of different customer segments, driving high growth and organizational focus on scaling strategies and capabilities. Paladina is looking for talented, mission-oriented, entrepreneurial leaders to help drive Paladina's successful expansion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
Create a positive and supportive experience for each patient
Onboard new patients, providing background and additional information on our clinic and model
Provide administrative support for providers and clinicians
Manage patient schedules in the Practice Management software system
Check-in, check-out, validate parking, collect payment for prescriptions
Manage medical records coordination from external providers
Coordinate referrals and other ancillary care outside of the clinic
Accurately document the information received from patients in the electronic medical record
Patient-first cooperative attitude and willingness to go the extra mile for patients
Front line customer service experience valued
High school diploma required
Strong people skills
Excellent written and spoken communication style
Organizational skills with the ability to successfully multi-task
Excited to work in an innovative primary care delivery model
Entrepreneurial spirit and a passion for creating and driving best practices in care and practice management
Comfortable working on computers (excel)
Past Electronic Medical Records experience a plus
Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities:
Ability to lift minimum of 1 pounds to a maximum of 20 pounds unassisted; able to perform repetitive standing, sitting, stooping, walking, stretching, reaching, lifting, and use full range of body motions. Ability to use computer and all peripherals for extended periods of time (hand/finger dexterity) to meet performance goals and submit deliverables within deadlines.