Front Desk Coordinator - Float, West Orlando, Full-Time

Brooks Rehabilitation Orlando , FL 32801

Posted 2 weeks ago

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the South Orlando region.

Responsibilities:

  • Provide a positive patient experience through patient engagement

  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines

  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician

  • Collect co-payments, co-insurance, and deductible at time of service

  • Ability to multi-task in a fast paced environment

  • Maintaining patient records and accounts by obtaining, recording, and updating the account

  • Maintain communication with the center manager and provider relations specialist

  • Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

  • High School diploma or equivalent

  • Successfully complete a data entry assessment

  • Customer service experience preferred

  • Medical terminology knowledge desired

Hours: Monday

  • Friday, 8 hours shift, hours between 7am

  • 6pm

Location: West Orlando Region Clinics (Clermont, Winter Garden, South Ocoee, Metro West & Horizon West)

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

  • Competitive Pay

  • Comprehensive Benefits package

  • Vacation/Paid Time Off

  • Retirement Plan

  • Employee Discounts

  • Clinical Education and Professional Development Programs

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Front Desk Coordinator - Float, West Orlando, Full-Time

Brooks Rehabilitation