Front Desk Concierge

Brown Harris Stevens Residential Management, LLC New York , NY 10128

Posted Yesterday

We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties.

Responsibilities:

  • Responsible for meeting, greeting and directing residents and guests.
  • Exceptional customer service.
  • Track packages and dry cleaning items.
  • Answering calls professionally and assists callers with directions or instructions for the building.
  • Maintain a clean work space.
  • Receive and process incoming and outgoing laundry, shipments and/or mail/packages.
  • Monitor lobby traffic and alert residents to arriving guests and deliveries.
  • Keeping the communal areas tidy and providing a security presence on-site.
  • Maintain logbooks for visitors and contractors.
  • Observe monitors for suspicious activities.
  • Keep track of keys when needed.
  • Assist management with request for residents.
  • Must look professional and display a positive attitude. Requirements:
  • Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests.
  • Understands customer service.
  • Prior experience working in a customer service industry.
  • Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.
  • Eager to learn and take on responsibilities.
  • Requirements

  • Day shift concierge.
  • Non-union.
  • Building Link experience is strongly preferred.
  • Must have pertinent experience.
  • Building is new construction.

    Compensation: $23.057 - 27.126 per hour.

    Benefits

    Brown Harris Stevens Residential Management is an equal opportuinty employer.

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    Front Desk Concierge

    Brown Harris Stevens Residential Management, LLC