Treasure Island Casino Welch , MN 55089
Posted 3 weeks ago
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Front Desk Clerk
Description:
~ WE CREATE WINNING EXPERIENCES ~
$16.00 an hour
$2.00 an hour additional for swing shift
$2.00 an hour additional for grave shift
SUMMARY: To register hotel guests.
Anticipate and respond to guests in a friendly and positive manner processing check-ins / check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
IDEAL CANDIDATES HAVE:
Required:
1+ years prior guest service experience
High attention to detail and accuracy
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
High level organizational skills and the ability to adapt quickly to changing priorities
Excellent problem solving skills
Proven to accurately type
Ability to enthusiastically and professionally sell and / or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
Preferred:
One (1) year switchboard and/or reservations experience
One (1) year cash handling experience
~ Four reasons why our Team Members have chosen to stick around for 20+ years!~
o The People - amazing to work with and to take care of.
o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.
o The Career - well-paying opportunities to develop and grow with or without a degree.
o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!
A Resume is not required for this job.
Treasure Island Casino