Front Desk Clerk

Job Description

Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks! Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success.

A hidden gem located 2 miles from the Las Vegas Strip featuring 144 spacious one- and two-bedroom suites with full kitchens and in-room laundry amenities. We offer an amazing opportunity to join our team here at Desert Retreat, a Hilton Vacation Club. We are a close-knit team member family that provides a fun and family-oriented environment and a great starting ground for future career opportunities.

At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future!

What will I be doing?

• Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.

• Inputs information into the computerized reservations' system to update and maintain records.

• Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.

• Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.

• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.

• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.

• Provides information on area attractions and resort amenities.

• Other duties as assigned.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Qualifications

What are we looking for?

• High School Graduate or Equivalent

• Proficient in the English speaking to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.

• Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands.

• Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands

• Prior cash handling and data entry experience required.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Prior hospitality or related experience.

• Bilingual

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.