Front Desk Clerk (Part Time)

Job Description

Work for a winning team that now offers Day One Benefits for Part Time Team Members and Daily Pay* Year-round position.

At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. We at HGV will help you reach your goals and build your future!

We are looking for a Part Time Front Desk Clerk at Beachwoods Resort. This outstanding 150-room resort is a hidden gem and a year-round destination in the Outer Banks of North Carolina. Tucked between the Atlantic Ocean and Albemarle Sound in the middle of a 100-acre Maritime Forest, Beachwoods is surrounded by lakes, woodlands, wetlands, rolling dunes, and wildlife. In this role, you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing.

OPEN HOUSE INTERVIEWS - Come check out our wonderful resort and meet our team!

When: Every Monday

Time: 2 pm to 6 pm

Location: 1 Cypress Knee Trail, Kitty Hawk

Attendees will participate in a meeting and greet, a tour of the property, and on-site interviews for open positions with the opportunity to receive a conditional offer on the spot!

Here's why you will love it here:

• Recognition Programs and Rewards

• Excellent health care options, including medical, dental, and vision

• A people-first culture

• Travel Discounts Program

• Generous Paid Vacation Program

• Employee Assistance Program that supports your physical and mental well-being

• Numerous learning and advancement opportunities

• And more!

Main Responsibilities:

• Check in and out Owners and Guests

• Respond to guests' requests.

• Assists guests with reservations or changes.

• Generates invoices and collects payments.

• Maintains safety deposit boxes.

• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.

• Work as a team with co-workers to complete checklists and daily duties.

• Prepares and consistently restocks the front desk with supplies.

• Other duties as requested by your leader.

Qualifications

What are we looking for:

• Prior customer service experience.

• Prior front desk experience, preferred.

• A professional demeanor.

• Proficient in the English language, both verbally and in writing.

• Ability to multi-task responsibilities and prioritize.

• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

• Anticipates customer needs and thinks about how work impacts customers

• Builds confidence in self and others with honest and diligent interactions.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.