Front Desk Clerk - Oakland Urgent Care

Ascension Health Madison Heights , MI 48071

Posted 11 months ago

We Are Hiring

Clerk-Phy Offc-Frnt Desk 2 - Oakland Urgent Care

  • PRN,Rotating

  • OGH Professional Bldg

  • 34050 - Madison Heights,MI

Must be available to work 12 hours shifts, 10 a.m.

  • 10 p.m. and be available to work holidays and weekends

Why Join Ascension?

Ascension Michigan is a member of Ascension Health, the largest not-for-profit Catholic Health system in the United States.

Our Mission, Vision and Values: Ascension Michigan, as a Catholic health ministry, is committed to providing spiritually centered, holistic care which sustains and improves the health of individuals in the communities we serve, with special attention to the poor and vulnerable.

Our Values: We are called to: Service of the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication

Our Vision: Our passion for healing calls us to cultivate trust, advocate wellness, and transform healthcare.

What You Will Do

As an Associate with Ascension Michigan, you will have the opportunity to work in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.

Responsibilities:

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.

  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.

  • Provides general office and clerical support to assigned out-patient/medical office.

  • Performs various clerical duties including typing, processing mail, and ordering and maintaining supplies.

  • Receives and handles incoming telephone calls. Schedules and coordinates appointments utilizing appropriate triage techniques and in compliance with patient's insurance status and assignment. Reviews daily appointment schedule to assure accuracy, patient access and availability of medical record.

  • Retrieves and reviews daily audit reports and corrects discrepancies. Retrieves and reviews open encounter report and completes process to close encounters.

What You Will Need

Education:

  • HS or Equivalent

  • High school diploma or equivalent required

Work Experience:

  • One year of clerical experience to include customer service preferred.

Equal Employment Opportunity

Ascension Michigan is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.

For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

M/F/Disabled/Vet

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf

Reasonable Accommodation

Ascension Michigan provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Ascension Michigan will be reviewed at the e-mail address supplied.

Thank you for considering a career with Ascension Michigan.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Michigan participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)


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Front Desk Clerk - Oakland Urgent Care

Ascension Health