Hilton Grand Vacations Myrtle Beach , SC 29572
Posted 3 weeks ago
Job Description
Quarterly Bonus Potential
We are seeking team members passionate about building lasting vacation memories for guests visiting our resort properties!
This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits. An added bonus would be you working at one of South Carolina's most breathtaking resorts.
Why do team members like working for us:
Competitive base pay
Benefits on day one*
Daily Pay* - get your earned pay any time before payday
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide
401(k) program with company match
Employee stock purchase program
Paid Holidays, Sick days, and Generous Paid Time Off Program
Tuition reimbursement
Numerous learning and career advancement opportunities
What will I be doing?
As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests
Inputs information into the computerized reservation system to update and maintain records
Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required
Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
Prepares and consistently restocks the front desk with supplies, including preparing arrival packets
Type correspondence and reports for management as needed
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Quarterly bonuses are not guaranteed
Qualifications
What are we looking for?
To fulfill this role successfully, you possess the following minimum qualifications and experience:
High School Graduate or Equivalent
Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
Ability to adjust to schedule changes and cover shifts on short notice to meet business demands
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
Prior cash handling and data entry experience required
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request an accommodation.
Hilton Grand Vacations