Front Desk Clerk

Job Description

Work for a winning team that now offers Day One Benefits and Daily Pay*

Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Front Desk Clerk to join our team at Scottsdale Links Resort. Don't miss out the chance to work in a wonderful environment!

As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Here's why you will love it here:

• Day One benefits

• Recognition Programs and Rewards

• A people-first culture

• Supportive Leadership

• Competitive hourly base pay

• Travel Discounts Program

• 401(k) program with company match

• Generous Paid Vacation Day Program

• Paid Sick Days

• Employee stock purchase program.

• Tuition reimbursement programs

• Numerous learning and advancement opportunities

Main Responsibilities:

• Check in and out Owners and Guests

• Respond to guests requests.

• Assists guests with reservations or change.

• Generates invoices and collects payments.

• Maintains safety deposit boxes.

• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.

• Work as a team with co-workers to complete check lists and daily duties.

• Prepares and consistently restocks the front desk with supplies.

• Other duties as requested by your leader.

Qualifications

What are we looking for:

• Prior customer service and cash handling experience preferred.

• High School Graduate.

• A professional demeanor.

• Proficient English language, both verbally and in writing.

• Ability to multi-task responsibilities and prioritize.

• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

It would be effective in this position for you to demonstrate the following capabilities and distinctions:

• Prior Hospitality, Front Desk or relevant work history or related experience.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.