Front Desk Attendant, Residence Inn By Marriott, North Conway, NH

Join us at Residence Inn by Marriott, North Conway, NH hotel. We are excited to add new members to our team.

We are looking for a Part-Time and Full-Time Hotel Front Desk Attendant for now with room to grow and gain hours during peak season. We have an excellent management team and are happy to work with you on a flexible schedule that best fits both of our needs.

Residence Inn by Marriott, North Conway, NH hotel is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.

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RESPONSIBILITIES:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the telephone in a professional manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Shifts: Open Availability- weekends are a MUST

Job Types: Part-time and Full-time

Pay: $16-$18 per hour

Requirements

• Customer Service Experience
• Hotel Experience or Marriott experience is a plus but not required
• Reliability
• Fosse by Marriott experience a plus but not required

Benefits

• Marriott Hotel HotelRoom Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training