Front Desk Attendant

ABOUT US

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.

JOB DESCRIPTION

• FULL TIME

Location: Tulsa, OK

To provide support to all patrons entering the Armand Hammer Student Alumni Center (AHASC) and offer general Concierge services.

RESPONSIBILITIES

• Make sure the Hammer Front Desk is manned at all times. Greet all persons entering the building.

• Manage all aspects of front desk communications. Answer patron questions, check out game items, inventory supplies, handle deliveries and other front desk duties.

• Help solve problems between students and other patrons.

• Monitor building use and report any problems to the Front Desk Supervisor or Building Manager and Executive Director.

• Offer best customer service to students, parents and other patrons at all times.

• Occasionally work other Concierge desks or events as needed.

• Learn Maximo campus work order system and enter dorm and facility work orders.

• Assist Concierge office and events in peak times.

• Cross train for other Concierge desks and duties.

• Other various duties as assigned by the Executive Director.

REQUIREMENTS

• Requires a High School diploma or GED.

• No experience required.

• Previous clerical experience of various duties helpful.

• Must have excellent interpersonal, organizational and multitasking skills. Must be personable and able to meet and greet customers with a cheerful attitude.

• Must be knowledgeable of information needed to accurately answer questions about the facility and be detailed oriented. Ability to make decisions and act effectively in stressful situations required.

• Must have basic computer knowledge with experience in Microsoft Word and Excel helpful.