Front Desk Attendant [0605/24/13]

JOB SUMMARY:

Under general supervision, the Front Desk Attendant is responsible for monitoring all activities of the recreation center, providing program information and issuing recreational equipment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Monitors all activities of the recreation center and provides information about recreational programs, registers people for classes and athletic events, and receives fees for memberships, daily use fees, racquetball reservations, room use, and classes.

• Admits members and guests into recreation center in accordance with the "Membership Policy", checks proof of membership of each person seeking to use the facility, and accepts fees.

• Maintains cleanliness of general recreation areas/locker rooms/bathrooms as well as an hourly checklist to ensure the cleanliness of the facility.

• Assists in resolving participant complaints and immediately report all injuries/incidents to supervisor and assists in collecting information to complete all forms necessary.

• Supervises community service volunteers.

• Available to work after hour rentals and special events as needed.

• Performs other related duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

• Ability to communicate clearly with both staff and guests.

• Skilled in public/employee relations and problem solving.

• Ability to learn recreation policies and procedures.

• Knowledge of basic mathematics.

• Ability to work a flexible schedule, maintain regular attendance and be able to work evenings and weekends.

• Ability to operate a computer, printer, copy machine, fitness equipment, telephones, etc.

• Ability to react quickly and calmly in emergency situations.

• Knowledge in reconciling a cash drawer.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

High school diploma or GED equivalent plus six months customer service experience is required. Must have, or the ability to obtain a valid Texas Driver's License within 6 months of employment. Current CPR certification preferred or the ability to obtain CPR certification within 6 months of employment is required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Stands for extended periods of time while performing daily duties such as recording fees, reserving rooms, etc., bends and walks while distributing supplies, equipment, and checking rooms.

Pre-employment screening includes but is not limited to Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review and applicable Background Checks.

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