Hampshire Hills Athletic Club Milford , NH 03055
Posted 2 weeks ago
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Job Type
Part-time
Description
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As an Associate, you will be responsible for providing exceptional customer service to our members and guests. You will be the first point of contact for our customers and will be responsible for ensuring that their needs are met in a timely and professional manner.
Responsibilities:
Greeting all clients as they enter and leave
Responding to questions both in-person and on the phone
Providing accurate information about our services and offerings
Resolving customer complaints and issues in a timely and professional manner
Maintaining a positive and professional attitude at all times
Collaborating with other team members to ensure customer satisfaction
Maintaining accurate records of customer interactions and transactions and notes
If you are a customer-focused individual with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for this exciting opportunity. Free membership & employee discounts included!
Requirements
High school diploma or equivalent
2+ years experience of in-person customer service
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving skills
Ability to multitask and prioritize tasks effectively
Strong computer learning skills
Ability to process cash transactions accurately
Ability to work flexible hours, including weekends: 10-15 hours a week, year-round
Ability to work long periods of time while standing; walk with ease, move easily up and down stairs able to carry up to 30 lbs.
Salary Description
$13 per hour + Free Membership and Emp Discounts
Hampshire Hills Athletic Club