Front Desk Associate

The Ohio State University Columbus , OH 43216

Posted 4 weeks ago

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Job Title:

Front Desk Associate


Student Life | Student Health Services

Job Description

Provides front-line customer service; supports patient care by ensuring that all required demographic and financial information is collected from patient and is entered into the medical information system; communicates to providers, ancillary staff, and patients to insure appropriate delivery of services and billing.

Required Qualifications

Required: Per Classified Civil Svc Specs:

Six months experience (600 hrs course work) in customer service or communications demonstrated experience using computers file management and document preparation and distribution keyboard experience (minimum 3 months). Desired: Previous experience working in a health care setting front-line and telephone customer service experience knowledge of medical terminology

Desired: HS Graduate or Equivalent or equivalent combination of education and experience, knowledge of medical terminology, front-line, customer service experience and excellent verbal communication skills.

Additional Information:

Targeted hiring range is 15.00 to $18.51/hr.

Ohio State is focused on enhancing the health and safety of our community. Therefore, the university is requiring every student, faculty and staff member to be compliant with Ohio State's COVID-19 vaccine requirement.

By the start of employment, all newly hired employees must receive at least the first dose of a two-dose series or a single dose of a one-dose series COVID-19 vaccination. Individuals who choose a two-dose series vaccination must receive the second dose within 45 days of their start date. Proof of vaccination will be required at time of hire.

Candidates may request a medical or religious exemption from the vaccination requirement. Campus employees may also request an exemption for personal reasons.

Ohio State Wexner Medical Center, Student Health Services, College of Medicine or OSUP Employees are not eligible for personal exemptions. All exemptions are subject to Ohio State's approval and subject to change, including revocation, due to legal and regulatory requirements.


Wilce Student Health Center (0294)

Position Type:


Scheduled Hours:



First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site.

Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

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Front Desk Associate

The Ohio State University