Front Desk Associate

Company: Washburn University Alumni Association and Foundation
Job Title: Front Desk Associate
Job Classification: Non-exempt, part-time
Work Schedule: Mutually Determined, Example: Tuesday- Friday, normally between 10am- 3pm
Reporting Relationship: Executive Administrator and Team Lead
Work Location: Onsite, Washburn University Foundation BuildingPrimary Accountability:The purpose of the Front Desk Associate is to greet visitors to the Foundation in person and by phone and oversee the front office and reception area. The Front Desk Associate is an integral part of enhancing the impression of the Foundation through efficient, courteous, and personalized service to the public, donors, and staff.Major Duties:

• Politely greet and direct visitors to appropriate staff person(s) or area;
• Maintain general orderliness and neatness of common areas (break rooms, workrooms, reception area);
• Open mail – collect and distribute incoming mail. Operate postage meter and scale for outgoing mail;
• Use office telephone procedures and etiquette to properly take, transfer and receive incoming calls in a prompt and courteous manner.
• Daily deposit and credit card reports and scan procedure – assist the Finance Department in scanning checks and documents into the Sharepoint system;
• Assist in maintaining office supply inventory
• Assist with special mailings, special projects and perform other duties, as assigned.

Qualifications:

• High school or GED equivalent with two (2) years of business experience, preferably within a fundraising institution;
• Positive, friendly, professional attitude and a willingness to learn new skills;
• Excellent verbal communication skills;
• Demonstrated organizational skills;
• Proficient in Microsoft Office products; Experience with Blackbaud –The Raiser’s Edge
• Detailed and accurate record keeping is essential;
• Punctuality and dependability are vitally important;
• Ability to maintain confidentiality;
• Reliable and predictable attendance.

Physical Demands:

• Ability to sit for extended periods of time;
• Ability to read computer screens and mail.

Work Environment:

• Professional and deadline-oriented environment in an office setting; and
• Interaction with staff and customers.

Additional Duties:Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.To apply submit your resume, cover letter and three professional references.