Front Desk Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Stone Oak, is seeking a Front Desk Associates. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment.

Responsibilities:

• Meeting membership sales goals

• Have excellent customer service to members and guests, while building relationships that last

• Capable of working flexible hours

• Effectively communicate sales, promotions, and service options with clients

• Uphold spa cleanliness standards

• Bring a positive and energetic attitude

• Answer phones, schedule appointments, and file documents

• Perform various other duties as assigned

What's in it for you?

• Competitive Compensation - hourly wage PLUS commissions. There are many ways to add $ to your weekly paycheck!
• FREE Massage or Facials every month!
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Ongoing Training

• We are ALWAYS learning and improving.

• Flexible Hours

• Whether you are working part-time or full-time, your busy lifestyle is on our mind!

• Positive and Professional Work Environment

• We like to have fun and keep work interesting. We hope you do too!

• Employee Discounts

• Who wouldn't want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required

• 18 years old or older

• Exceptionally organized and have great attention to detail

• Strong team player with the ability to work independently with minimal supervision

Compensation: $12.00 - $14.00 per hour