Front Desk Associate

Gold's Gym International, Inc. El Paso , TX 79910

Posted 1 week ago

Front Desk Associate

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.

Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.

Current CPR Certification is required.

Apply Today!

Compensation: $8.00 per hour

Today Gold's Gym is the most recognized name in fitness serving more than 3 million members in 38 states and 28 countries around the world. Always at the forefront of the fitness revolution, Gold's Gym has continually evolved its profile by equipping gyms with the best amenities, the latest in cardio and strength training equipment and functional training areas as well as the most dynamic group exercise programs including Zumba, yoga, group cycling, mixed martial arts, muscle endurance training, and Pilates. We also offer signature classes which include GRIT, P90X, and RIP 60.

Gold's Gym is growing and looking for new team members to help us redefine strength. We'll challenge your skills, talents and abilities and reward your every success. Ask yourself if you have what it takes. Become an active participant in our growth and you'll share in the rewards for your efforts.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Desk Agent

Aimbridge Hospitality

Posted 2 weeks ago

VIEW JOBS 7/25/2022 12:00:00 AM 2022-10-23T00:00 <p>Job Summary</p><p>Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.</p><p>Responsibilities</p><p>QUALIFICATIONS:</p><ul><li><p>High School diploma or equivalent required; College course work in related field helpful.</p></li><li><p>Experience in a hotel or a related field preferred.</p></li><li><p>Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.</p></li><li><p>Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.</p></li><li><p>Must be able to convey information and ideas clearly.</p></li><li><p>Must be able to evaluate and select among alternative courses of action quickly and accurately.</p></li><li><p>Must work well in stressful high pressure situations.</p></li><li><p>Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.</p></li><li><p>Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.</p></li><li><p>Must be able to work with and understand financial information and data and basic arithmetic functions.</p></li><li><p>Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing</p></li><li><p>Ability to read comprehend and write simple instructions and/or short correspondence and memos</p></li><li><p>Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations</p></li><li><p>An operational knowledge of Microsoft Office suite</p></li><li><p>Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays</p></li><li><p>Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)</p></li><li><p>Ability to participate in the creation of an enjoyable work environment</p></li></ul><p>RESPONSIBILITIES:</p><ul><li><p>Approach all encounters with guests and associates in a friendly service oriented manner.</p></li><li><p>Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).</p></li><li><p>Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.</p></li><li><p>Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.</p></li><li><p>Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.</p></li><li><p>Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.</p></li><li><p>Handle requests for information mail and messages in an efficient and courteous manner.</p></li><li><p>Answer guest inquires about hotel service facilities and hours of operation.</p></li><li><p>Answer inquiries from guests regarding restaurants transportation entertainment etc.</p></li><li><p>Establish and maintain good communications and team work with fellow associates and other departments within the hotel.</p></li><li><p>Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.</p></li><li><p>Obtain all necessary information when taking room reservations and follow rate quoting scenario.</p></li><li><p>Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.</p></li><li><p>Have knowledge of and assist in emergency procedures as required.</p></li><li><p>Handle check-ins and check-outs in a friendly efficient and courteous manner.</p></li><li><p>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</p></li><li><p>Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.</p></li><li><p>Use proper two-way radio etiquette at all times when communicating with other associates.</p></li><li><p>As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members</p></li><li><p>Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.</p></li><li><p>Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds</p></li></ul><p>Property Details</p><p>With New Mexico to the north and Mexico to the south, El Paso is where the Old West moves to a decidedly Latin beat. Whether flying into El Paso International Airport (ELP) or visiting family at Fort Bliss, travelers are sure to find everything they need for a peaceful stay at the Holiday Inn Express® El Paso Airport Area.</p><p>El Paso is home to countless modern industries and businesses including Boeing, Delphi, Electrolux and BAE Systems. With the hotel's central location in El Paso, TX and free high-speed, wireless Internet access, business doesn't miss a beat at this hotel. Guests can put a little spice in their life with a trip to nearby Juarez, Mexico or simply slip over to the Fountains of Farrah located five minutes away from the hotel. After a day of shopping, we hope our guests will travel over to the University of Texas at El Paso to take in a Miners game at the Sun Bowl Stadium.</p><p>Company Overview</p><p>As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.</p><p>Benefits</p><p>After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:</p><ul><li><p>Now offering Daily Pay! Ask your Recruiter for more details</p></li><li><p>Medical, Dental, and Vision Coverage</p></li><li><p>Short-Term and Long-Term Disability Income</p></li><li><p>Term Life and AD&amp;D Insurance</p></li><li><p>Paid Time Off</p></li><li><p>Employee Assistance Program</p></li><li><p>401k Retirement Plan</p></li></ul> Aimbridge Hospitality El Paso TX

Front Desk Associate

Gold's Gym International, Inc.