Front Desk Associate

Gold's Gym International, Inc. El Paso , TX 79910

Posted 4 days ago

Front Desk Associate

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.

Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.

Current CPR Certification is required.

Apply Today!

Today Gold's Gym is the most recognized name in fitness serving more than 3 million members in 38 states and 28 countries around the world. Always at the forefront of the fitness revolution, Gold's Gym has continually evolved its profile by equipping gyms with the best amenities, the latest in cardio and strength training equipment and functional training areas as well as the most dynamic group exercise programs including Zumba, yoga, group cycling, mixed martial arts, muscle endurance training, and Pilates. We also offer signature classes which include GRIT, P90X, and RIP 60.

Gold's Gym is growing and looking for new team members to help us redefine strength. We'll challenge your skills, talents and abilities and reward your every success.

Ask yourself if you have what it takes. Become an active participant in our growth and you'll share in the rewards for your efforts.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Desk Supervisor

Aimbridge Hospitality

Posted 2 weeks ago

VIEW JOBS 11/20/2022 12:00:00 AM 2023-02-18T00:00 <p>Job Summary</p><p>The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.</p><p>Responsibilities</p><p>QUALIFICATIONS:</p><ul><li><p>At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.</p></li><li><p>College course work in related field helpful.</p></li><li><p>Previous supervisory responsibility preferred.</p></li><li><p>Must have a valid driver's license for the applicable state.</p></li><li><p>Must be able to convey information and ideas clearly.</p></li><li><p>Must be able to evaluate and select among alternative courses of action quickly and accurately.</p></li><li><p>Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.</p></li><li><p>Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.</p></li><li><p>Must maintain composure and objectivity under pressure.</p></li><li><p>Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.</p></li><li><p>Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.</p></li><li><p>Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.</p></li><li><p>Must be able to work with and understand financial information and data and basic arithmetic functions.</p></li></ul><p>RESPONSIBILITIES:</p><ul><li><p>Approach all encounters with guests and associates in a friendly service oriented manner.</p></li><li><p>Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.</p></li><li><p>Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.</p></li><li><p>Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.</p></li><li><p>Maintain a friendly and warm demeanor at all times.</p></li><li><p>Set the standard for guest relations at the Front Desk.</p></li><li><p>Obtain all necessary information when taking room reservations.</p></li><li><p>Monitor all V.I.P. and special guest requests.</p></li><li><p>Review Front Office log and Trace File daily.</p></li><li><p>Fully comprehend and execute all relevant phases of the front desk computer system.</p></li><li><p>Ensure logging and delivery of all messages packages and mail in a timely and professional manner.</p></li><li><p>Be aware of all rates packages and promotions currently underway.</p></li><li><p>Be familiar with all in-house groups.</p></li><li><p>Be aware of all closed out and restricted dates.</p></li><li><p>Follow and enforce all Aimbridge Hospitality hotel credit policies.</p></li><li><p>Be able to perform all duties of Front Desk Agent.</p></li><li><p>Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.</p></li><li><p>Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.</p></li><li><p>Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).</p></li><li><p>Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).</p></li><li><p>Have knowledge of and assist in all emergency procedures as required.</p></li><li><p>Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.</p></li><li><p>Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.</p></li><li><p>Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.</p></li><li><p>Ensure the maximization of room revenue through Rooms Merchandising.</p></li><li><p>Answer all guest inquiries in a timely and professional nature.</p></li><li><p>Be involved in departmental meeting planning and execution.</p></li><li><p>Help maintain productivity levels at or above budgeted standards.</p></li><li><p>Perform any other duty as required by management.</p></li><li><p>Assist in training of new hires and current associates on a regular basis.</p></li><li><p>Attend meetings as required by management.</p></li></ul><p>Property Details</p><p>This hotel is located only one mile South of Fort Bliss and the El Paso Airport. We are just minutes from Raytheon, Lockheed Martin, BAE Systems, AT&amp;T, IBM and Boeing amongst many of the important Corporations of El Paso's Business Parks. Our suites have fully equipped kitchens, space to work, and room to relax. Additionally, our location offers great shopping, dining and exciting entertainment options just minutes from the hotel. Memorable entertainment venues are located nearby such as Sunland Park Racetrack and Casino, Franklin Mountains State Park, Wyler Tramway, Cielo Vista Mall, The Fountains at Farah and Mount Cristo Rey. Entry points to Juarez, Mexico are just a short drive away from our conveniently located El Paso hotel.</p><p>For a relaxing evening, join us for our The Social Monday - Wednesday, then relax in our beautiful lobby. They can burn off some energy in our state-of-the-art Fitness Center. We offer the amenities and service that travelers need at the Staybridge Suites El Paso Airport Area hotel.</p><p>Company Overview</p><p>As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.</p><p>Benefits</p><p>After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:</p><ul><li><p>Now offering Daily Pay! Ask your Recruiter for more details</p></li><li><p>Medical, Dental, and Vision Coverage</p></li><li><p>Short-Term and Long-Term Disability Income</p></li><li><p>Term Life and AD&amp;D Insurance</p></li><li><p>Paid Time Off</p></li><li><p>Employee Assistance Program</p></li><li><p>401k Retirement Plan</p></li></ul> Aimbridge Hospitality El Paso TX

Front Desk Associate

Gold's Gym International, Inc.