Front Desk Associate

Gold's Gym International, Inc. Valencia , CA 91354

Posted 4 days ago

Are you a passionate person who is driven by impacting lives every day? Then keep reading!!!

Why is it great to work here?

Gold's Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We'll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold's Gym employee:

  • Work with great people every day

  • John Hancock 401k

  • Aflac Supplemental Insurance Options

  • Free gym memberships and discounts

  • Opportunities to grow within the company.

  • Be a part of the most recognized gym brand in the world.

What sets us apart from the rest:

  • Integrity to build lasting relationships.

  • Passion for people in the communities we serve.

  • Pride in what we do and who we are

  • Leadership development (ongoing)

  • Excellence in execution in all that we do

  • But most of all. we are more than a gym; we are a family!!

We want talented individuals who:

  • Are passionate and take pride in their work.

  • Can work in a dynamic, fast-paced, environment

  • Able to work in a fast and effective manner

  • Works great with others

  • Detail-oriented and organized

  • Able to handle multiple areas to clean within a single shift

  • Desire to be better than you ever have before

When you come to work, you'll be:

  • Partners with Sales and Fitness Managers to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.

  • Ensures members receive a friendly greeting/check-in and prompt attention to their needs.

  • Engages members with various fitness offerings including personal training, group exercise classes and digital classes. Maintains name relationships with members and serving as a resource for their questions or concerns and putting them in touch with the right club resources as appropriate.

  • May assist sales with club tours and member questions

  • Assists with housekeeping duties as needed

There are some MUST HAVES:

  • High school diploma

  • Ability to follow oral and written directions.

  • Willingness to perform routine, repetitive tasks on a continuous basis

  • Ability to working accurately at a fast pace.

  • Organization and attention to small details

  • Ability to work around cleaning products.

  • Understanding that this is not an all-inclusive list

This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required


We Celebrate Everyone!! Gold's Gym SoCal and all its affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Compensation: $14.00 - $17.00 per hour

Gold's Gym is one of the most iconic brands in the world. As "The Authority in Fitness Since 1965", Gold's Gym is recognized for its superior service, facilities, programs, and products. Our roots are in Southern California serving workout enthusiasts and people who are serious about fitness and passionate about life. Founder Joe Gold knew how to provide the most motivating and inspiring environment to encourage people to challenge themselves and become the most they could be. Today Gold's Gyms SoCal carries that philosophy forward and enhances it with expanding offerings, innovation, and technology.

Gold's Gym SoCal is growing and looking for new team members to help us redefine strength. We'll challenge your skills, talents, and abilities and reward your every success. Ask yourself if you have what it takes to be a part of greatness. Become an active participant in our growth and you'll share in the rewards for your efforts.


Gold's Gym SoCal Group aspires to operate the finest health clubs in Southern California by providing the cleanest, most motivating, and enjoyable facilities where every member, guest, and employee are part of one family.


Our Mission is to provide facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life.

Core Values

Our Core Values are Integrity, Passion, Pride, Leadership, and Excellence. If you share these values, enjoy working hard, we encourage you to apply for an opportunity to become a Gold's Gym Professional--you will have a rewarding career with us in changing lives for the better.

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Front Desk Associate

Gold's Gym International, Inc.