Front Desk Associate

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Job Type

Full-time

Description

The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate.

*Overtime may be required. Must be willing to travel to our different clinic locations if needed.

Job Responsibilities:

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.

• Marks the arrival time of patients in the office and makes sure that patients are seen on time.

• Scans patients' insurance cards and driver's licenses.

• Enters all new patient demographic information into the computer.

• Ensures that proper authorization or referral is collected from the patient.

• Presents and collects fees, posts payments, and schedules the patient's next appointment.

• Monitors accounts that are past due and collects payment at checkout.

• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.

• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at The Eye Associates, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.

• Matching 401(k)

• Employee Discount

• Wellness Program

• Paid Vacation & Holidays

• Uniform Allowance

• Training/Advancement opportunities

Requirements

• High school diploma or equivalent.

• Prefer at least one year's experience in eye care, or the medical environment.