Front Desk Assistant (West Hills Only)

General Information

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Work Location: West Hills, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday through Friday, 8:00AM-5:00PM

Posted Date

09/25/2024

Salary Range: $25.6 - 36.33 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

19212

Primary Duties and Responsibilities

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We are seeking to hire a full-time Front Desk Assistant to join the Department of Orthopaedic Surgery. Primary duties include:

• Answering and directing central phone lines

• Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)

• Patient scheduling, interviewing, encounter registration

• Verifying insurance benefits and record benefits for finance review

• Monitoring collection, quality control, and processing of charge documents

• Updating referrals and new authorization dates and extended treatments

• Other administrative duties as assigned

Salary range: $25.60-$36.33

Job Qualifications

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Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations

Knowledge of medical terminology

Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public