Surgery Partners Miami , FL 33196
Posted 2 months ago
JOB TITLE: Front Desk Assistant
GENERAL SUMMARY OF DUTIES:
Performing check-in procedures
Greeting patients in a timely and friendly manner
Maintaining current demographic and insurance information in computer and in the chart
Assist patients with completion of pre-registration forms.
Inform patients of cost of care being given
Maintain privacy of patients and assure patient confidentiality at all times.
Create new patient charts.
Collect fees according to office policy.
End of Day reports
Prepare and balance daily financial registers and submit al forms and fees to the manager.
Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
Servicing patients in the lobby, answering phones and relaying messages.
Patient scheduling, confirmations and transportation arrangements
Cross trained to assist Surgery Scheduler when needed.
Other duties as needed.
REQUIREMENTS:
Team Player, Self-starter, motivated individual
High School Diploma, with 1-2 years experience in healthcare background
Knowledge of clinic policies and procedures
Knowledge of computer systems, programs
Knowledge of medical terminology
Must be able to multi - task
Must be able to express compassion and kindness to patients calling and being seen in the office
Must maintain a professional and upbeat attitude
Skill in written and verbal communication and customer relations
Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
Requires sitting and standing associated with a normal office environment
Normal busy office environment with much patient contact
Occasional evening or weekend work
Occasional flexibility with hours of operation.
Bilingual
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Surgery Partners