Front Desk Agent | Hampton Inn

At Hampton, we consistently go the extra mile to deliver the exceptional stay you deserve. Intuitively designed for both function and comfort, it's our priority to give you a seamless, best-in-class experience – every time. That's the 100% Hampton Guarantee.

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Hampton Inn as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless!

Hampton Inn in Flemington, NJ is seeking an upbeat part-time Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people.

• Part-Time
• Full-Time

Job Summary:

• Process guest reservations and changes, including collecting payment
• Provide information about hotel policies, services, and amenities
• Maintain all safety and privacy protocols
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments
• Maintain cleanliness of front desk and lobby as needed

Requirements

• High school diploma or equivalent
• Some weekend and holidays required
• Ability to stand for long periods
• Lift/carry up to 50 lbs.
• Must have sound judgment and discretional skills and be able to work with little or no supervision
• Proficient with standard Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.
• Organization and time management skills are required
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities

Benefits

• Competitive wages
• Discount Program
• Medical insurance - based on benefits eligibility of employment status
• Dental and vision plans - based on benefits eligibility of employment status
• Paid Time Off (PTO)
• 401(k) Plan with company match
• Advancement opportunities
• Commitment to professional development
• Fun, fast, and friendly TEAM work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. -EOE-