Front Desk Agent - Daytona Fairfield Inn

ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Fairfield Inn Daytona Beach, located in the ONE DAYTONA entertainment epicenter. Truly a unique Fairfield Inn, the hotel features raceway-themed decor with artwork and photography displays that tell the history of the speedway.

The property also features a lobby bar and the traditional Fairfield amenities like a complimentary hot breakfast, outdoor pool, fitness center and 105 spacious guest rooms and suites: each featuring a microwave and refrigerator. ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.

We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com JOB DESCRIPTION Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures.

Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned.

Pay ranging from $15 - $17 per hour Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.