Front Counter Crew Member
You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
Enthusiastically greet and welcome fans to the Dairy Queen brand
Assist fans with menu navigation and product ingredient questions
Strive to exceed fan expectations and deliver fan first service through timely and quality service
Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
Prepare treat products following restaurant, health, and safety standards and procedures
Create and maintain a positive, safe, clean, and inviting environment for fans and team members
At all times exhibit a genuine passion for excellence
Perform other duties as assigned by management
Communicate positively with fans and co-workers constantly during shifts
Work well under pressure packed situations while maintaining a great attitude
Comfortable standing for entire shift and able to lift 50 pounds
Practice established food handling procedures and meet any local health regulations
Exhibit good manners, proper personal hygiene and promptness
Have fun and maintain a positive attitude at all times!