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Freight Processing Team Member

Expired Job

Jo-Ann Fabrics New Braunfels , TX 78132

Posted 4 months ago

SUMMARY

The Freight Processing PT Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! This position will drive sales through operational excellence that includes proper truck unloading and shelf stocking procedures. This position will maintain high standards to create an exceptional in-store experience through constant maintenance of the sales floor. The Team Member is responsible for an exceptional in-store experience and excellent customer service through customers and team members. The Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.

OPERATIONAL EXCELLENCE

  • Pull and/or push merchandise with appropriate equipment from the delivering truck to the store receiving area and ultimately the sales floor

  • Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail

  • Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency

BUSINESS ACUMEN

  • Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management

INSPIRATIONAL LEADER

  • Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management

  • Works with Store Management and other Team Members on projects in a friendly and professional manner

  • Assists with training new Team Members on stocking shelves, and customer service

QUALIFICATIONS

  • Must be 18 years or older

  • Previous experience in a customer centric environment with focus on inventory management

  • Available to work a flexible schedule, including days, evenings, weekends and holidays. Position is casual in nature. Expect periods of high availability during seasonal months and less so during the remainder of the year.

  • May be required to work outside during varying weather conditions (extreme hot/cold)

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VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 SUMMARY The Part-Time Casual Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Casual Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader. Casual Team Members are the helping hands that work with greater flexibility. Maybe you are a teacher or student who has a desire to work for JOANN during your holiday break, or maybe you want to schedule your time at JOANN around other jobs or hobbies - this is the role for you! Are you looking for something more consistent? Check out our other Team Member roles! BRAND AMBASSADOR AND CUSTOMER SERVICE * Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs * Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location * Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor OPERATIONAL EXCELLENCE * Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision * Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail * Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency BUSINESS ACUMEN * Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events * Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand * Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management INSPIRATIONAL LEADER * Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management * Works with Store Management and other Team Members on projects in a friendly and professional manner * Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service QUALIFICATIONS * Must be 18 years or older * Previous experience in a customer centric environment * Available to work a flexible schedule, including days, evenings, weekends and holidays * Preferred: High school diploma or GED Jo-Ann Fabrics New Braunfels TX

Freight Processing Team Member

Expired Job

Jo-Ann Fabrics