Freight Claims Specialist

Youngs Market Co Tustin , CA 92680

Posted 2 months ago

If you are a current employee, please STOP and apply through the Careers Application in Workday

Job Description Summary:

Assists in coordinating activities of the transportation department. Responsibilities include: Performing freight tender and analysis, maintaining contracted rates with carriers, creating daily inbound truck schedules, monitoring carrier on-time performance, import tracking and maintenance, customs entry auditing, duty and tax reporting, freight invoice auditing and claims processing. The Freight Claims Administrator needs to maintain effective, professional communication between the Purchasing Department and the warehouses. Interfacing with outside vendors such as common carriers, freight forwarders, steamship lines and customs brokers is critical.

Job Description:


  • Interacts with buyers, third party shipping agents, truckers and suppliers in coordinating delivery of product.

  • Monitors and reports Domestic and Import Carriers Performance

  • Interacts with Customs Brokers, Freight Forwarders, Ocean Carriers and Drayage carriers.

  • Reviews and completes REI (Request for Entry Instructions) from Customs Broker. Audits Import documentation for correctness, matching entry information to purchase order information.

  • Maintains import order status reports.

  • Reviews customs entries and request corrections from our Customs Broker.

  • Audits ACH duty statements from our Customs Broker prior submitting to Accounts Payables.

  • Establish and monitor key transportation KPI's to help to manage and improve the transportation supply chain workflows.

Additional training and rotation may include:

  • Compiles and submits statewide US Customs deferred tax reports to Accounts Payables department prior to EFT payment.

  • Responds to bills issued by Customs, Customs inquiries, Customs Notice of Action, etc.

  • Audits freight invoices for correctness.

  • Resolves discrepancies with carriers.

  • Codes invoice with appropriate accounting GL Code.

  • Logs all coded invoices.

  • Requests invoicing for supplier bill backs on erroneous charges.

  • Compiles data and documents in preparing for filling loss and damages claims.

  • Request invoicing for loss and damage claims.

  • Maintains data, spreadsheets and files relating to loss and damage claims via EZClaim software.

  • Follows-up on claim payments and finalizes the claim process when claims have been paid.

  • May perform additional duties assigned.

Desired Qualifications

  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

  • 1-3 years' experience in Traffic and logistics

  • Background in transportation industry including experience using Transportation/ Logistics Management system software is required.

  • Proficient Microsoft Office suite. Specifically, Excel, PowerPoint, and Outlook.

  • Building and maintaining carrier relationships

  • Communication of carrier expectations/requirements to the current and potential carrier base

  • Executing compliance

  • Basic knowledge of supply chain processes.

  • Attention to detail and accuracy.

  • Excellent written and verbal communication.


Enjoy a career with us!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Specialist Tustin


Posted 1 week ago

VIEW JOBS 3/18/2020 12:00:00 AM 2020-06-16T00:00 Posted Date: Jan-11-2020 Job ID: 16847 Job Function: Retail Operations City: Tustin State: California Store: Tustin What's cool about this job Want to work on building and assembling REI equipment on a daily basis? Awesome, then keep on reading to learn more about our Technical Specialist role. Your primary responsibility would be for the assembly of bikes and snow sports equipment to REI and vendor standards delivering extraordinary service to customers both in the shop and on the retail floor. Here are the primary responsibilities of what you would do: * Assembles, maintains and repairs action sports equipment meeting REI and/or/vendor standards * Assesses customer needs and confirming service and product meets those needs * Checking in and out shop and rental equipment based on REI standards * Contributes to sales results by knowing REI products and services, accurately communicating product information and inventory response processes * Reports significant quality and safety issues to the Master or Certified Technician * Assists with maintaining equipment and ensuring a clean, secure and safe work environment * Support team's achievement of key goals through individual contribution * Promote the benefits of REI Membership Bring your passion and expertise You live and breathe REI equipment. You're a builder. You're a safety maven. At REI, the Technical Specialist is a critical role in the retail stores and has primary responsibility for the assembly, repairs, and maintenance of bikes and snow sports equipment to REI and vendor standards and to deliver extraordinary service to customers both in the shop and on the retail floor. Customers frequently interact with Technical Specialists to ensure their equipment is properly fitted and maintained for their outdoor adventures. Requirements of the Technical Specialist position include but are not limited to: * Bike maintenance and repair experience * Successful completion of certification required of the level the role, service advisor and any snow sports certifications required based on store assortment and customer need * Previous snow sports equipment and/or bike assembly experience or equivalent preferred * Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service * Strong attention to detail * Ability to maintain open and positive relations with employees and customers * Interest in developing own skills and knowledge * Availability to work a flexible schedule based on business needs, including evenings and weekends * Ability to periodically lift 40 pounds At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception - 23 years in a row! Sure, we work hard, but it's balanced with time off to play-a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place. With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more. REI is an Equal Opportunity Employer REI Tustin CA

Freight Claims Specialist

Youngs Market Co