Fraud Team Manager

Bluevine Redwood City , CA 94063

Posted 2 weeks ago

Small businesses are the backbone of the American economy, providing innovation, growth, and job opportunities to the communities around them. Many small businesses need funds to run and grow their business, but often don't get the financial help they need from traditional banks. That's where BlueVine comes in. BlueVine is a leading provider of small business financing. We're using cutting edge technology to disrupt the traditional banking industry and develop the next generation of fast and simple financial products, designed for today's small businesses. BlueVine is headquartered in Redwood City, CA and backed by leading investors including Menlo Ventures, Citi Ventures, SVB Financial, Nationwide Insurance, M12 (Microsoft's Venture Arm).

As a Fraud Team Manager at BlueVine, you will be identifying and investigating possible fraudulent activities and developing techniques and tools useful in the prevention of fraud. You will use available and new technology to stay up to date with trends in fraud and compliance.

The Fraud Team Manager will be responsible for growing, developing, and training the team of Fraud Analysts that support the credit operations area. We are looking to build a world-class team to connect small businesses with the working capital they need to maintain or grow their operations. If you have a strong desire to be part of a small, nimble team in an exciting and growing space, then BlueVine is the right place for you.

WHAT YOU'LL DO:

  • Lead and manage a team of Fraud Analysts

  • Work with legal department to ensure compliance with all governmental agencies

  • Utilize technologies and techniques to detect and prevent fraud while seeking out opportunity to automate or simplify complex processes

  • Respond to requests for documents

  • Analyze data from multiple sources to identify discrepancies and what, if any, remedies can eliminate suspicion and maintain compliance

  • Review appropriate queues to reduce instances of fraud, identify areas of high fraud activity, and work in conjunction with the risk team to make our fraud practices more robust

  • Investigate anomalies in underwriting that could potentially include fraud including analyzing data from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion

  • Educate staff and contractors on fraud and associated behaviors

  • Identify fraud trends in portfolio, create remedies, and report on statuses

  • Work across departments in locating customers, validating personal details, and assisting in collection opportunities

  • Work with Credit Operations leadership team to improve automation

WHAT WE LOOK FOR:

  • Electronic/FinTech fraud experience preferred

  • 3+ years of fraud experience, ideally within the credit, consumer/business lending, banking, or similar spaces

  • Relishes solving tough problems that have no obvious solutions and deals well with ambiguity

  • Able to clearly and effectively communicate verbally and in writing

  • Maintains a positive attitude and stays determined when the going gets tough

  • BA / BS degree in Business Administration, Finance, or similar

  • Impeccable judgment and acute attention to detail

  • Familiarity with underwriting loans, financial statements, tax documents

BENEFITS & PERKS:

  • Receive over $1,000 annually for a wellness benefit of your choice

  • Free commuter benefits - CalTrain passes for SF employees and a monthly parking allowance for SF/NJ employees

  • Weekly catered lunches

  • Unlimited snacks in fully stocked kitchens

  • Generous PTO and holidays

  • Excellent health coverage and life insurance benefits

  • Generous, paid parental leave which covers up to 15 weeks

  • Pet-friendly offices

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Fraud Team Manager

Bluevine