Fraud Strategy Manager

Assistant Vice President - Fraud Strategy Manager

Wilmington, DE

As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and customers without compromising the accessibility of our products and services. You will utilize effective communications with various business areas while helping develop effective fraud prevention tools that support business growth.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

• Developing and enhancing processes and procedures around first party controls for end-to-end risk management

• Monitoring fraud decision systems for potential fraud attacks and customer impacts

• Performing data / analysis on high-risk areas of opportunity for systemic fraud strategy policy changes

• Driving strategic fraud initiatives that support the business with clear fraud requirements & business cases

• Working with technology and credit risk for successful implementation of new fraud systems & tools

• Building effective working relationships with all key business partners to drive excellence in fraud management

What we're looking for:

• Bachelor's degree or higher with previous experience in fraud or risk management

• Proven experience performing data/analysis for strategy development under risk management function

• Hands-on knowledge of a variety of business tools such as Lexis Nexis, EWS, TSYS, Falcon or other industry tools for mitigating risk

• Ability to define strategies and build ROI business cases to present to leadership

Skills that will help you in the role:

• Experience developing first party and synthetic fraud strategies or controls

• Product implementation experience with new vendor solutions

• Proven team management experience is a plus

• Excellent communication and interpersonal skills

Where will you be working?

Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.

#LI-Hybrid