Discover your opportunity with Union Bank and become a part of one of the world's leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the world's 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.
The Vice President, Fraud Strategist and Reporting Analyst, will be responsible for setting up all strategies to reduce fraud losses across all origination channels, reporting on incidence of fraud and dynamically adjusting strategy to keep pace with business. This will include working with credit risk and second line of defense organizations to build the infrastructure necessary to manage fraud while ensuring the best possible customer experience. The individual will keep abreast of developments in available data that can improve fraud detection and work with vendor management teams to engage these data sources.
Develop strategy and processes to minimize fraud in the originations process.
Create simple models/segmentation trees to enhance the strategy.
Understand incidences of fraud across marketing and originations channels and customize strategy to reduce fraud with highest level of automation with the least customer inconvenience.
Investigate availability of data sources and models to improve fraud detection and stay abreast of technological developments on this area.
Track fraud to its origins and provide recommendation to better align and/or limit marketing and origination channels.
Develop and manage the operational process around manual fraud handling including recovery processes for identified incidences of fraud.
Work with the procedures team to develop procedures and training for fraud handling agents.
React quickly to changes in fraud sources and mitigate risk through manual fraud handling in the short run and strategy changes in the long run.
Create reporting to provide visibility of fraud incidents, fraud losses, fraud recoveries and strategy effectiveness (false positive rates).
Work closely with the Credit Risk and Second Line of defense fraud teams in development, approval and implementation of fraud strategy.
Provide input to the Call Center Manager to maintain adequate staffing of fraud handling agents.
Education, Licensure, and Years of Experience, and Type of Work Experience)
5+ years experience in financial services
Demonstrated experience in developing and executing fraud strategies
Knowledge of data sources and tools available to manage fraud risk
Strong analysis and reporting skills, and prior experience in fraud analysis
Excellent project management skills and ability to manage multiple projects concurrently
Strong communication skills to create buy-in from the organization around fraud strategy
Knowledge of compliance requirements governing unsecured lending
Ability to make decisions independently
Ability to work in small teams and maximize team effectiveness
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Union Bank, N.A.