Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Fraud Prevention Manager

Expired Job

Uphold Tampa , FL 33601

Posted 3 months ago

About Uphold At Uphold, our mission is to create trusted access to digital money and financial services for the many.
Since inception, we have fought to provide a fairer, easier and more affordable system.
We favor speed, simplicity and ease of use over complexity.
We put security and transparency first.
Our commitment to transparency sets a new standard for the industry.
Unlike banks, we are fully reserved, and transparent: we hold assets to match our obligations and publish both in real time.
Presently we are seeking a Fraud Prevention Manager who will be responsible for the development and implementation of our fraud/risk strategies improving our ability to detect fraud/risk before an incident occurs This position will report to the Chief Compliance Officer . Candidates should have at least eight years of risk management experience, preferably in a supervisory capacity.
Experience working in e-commerce/m-commerce with traditional and alternative payment methods is required.
We are looking for a self motivated individual with the ability to accomplish their job duties working in a remote environment.
Possible relocation to the San Francisco area in the future, and ability to travel is required.
Description The Fraud Manager will identify fraud patterns and develop risk mitigation processes within Upholds Information and Security Team, while partnering with Product and Analytics teams to develop optimal solution for maximum automation of fraud detection activities.
Responsibilities are focused on building and streamlining rules and strategies to detect and mitigate online risk, and protecting consumers, merchants, and financial partners from fraudulent schemes and attacks.
Responsibilities Develop and implement fraud/risk rules and strategies to improve fraud detection accuracy Credit card fraud mitigation experience Analyze large data sets and perform ad-hoc analysis to identify fraud trends, take action to stop fraud activity, enhance fraud rules, and improve automation Manage and develop fraud policies and processes to identify and minimize fraud Monitor and validate the fraud rule performance to ensure optimal results Work with modelers to evaluate and improve model performance by identifying data gaps or new variables Identify and build fraud metrics for KPIs, reports and dashboards to monitor and benchmark performance Collaborate closely with and provide Product Managers with business requirements that would improve risk tools and detection of emerging e-commerce fraud trends Perform business unit and user acceptance testing and coordinate process changes for new code releases Develop and continuously improve process to identify, communicate, and escalate fraud activity to internal and external stakeholders Hire, manage and lead a team of Senior and Junior Fraud Analysts Qualifications Bachelor degree in Math, Statistics, Operations Research or related fields; Masters degree a plus 8+ years risk management experience in e-commerce/m-commerce with traditional and alternative payment methods Ability to successfully manage and lead a team of Fraud Analysts of varying experience levels Ability to analyze fraud patterns, create empirical rules and prevention strategy to identify and mitigate fraud attacks Extensive knowledge in card-not-present fraud schemes, its risk prevention methods and detection tools for digital, virtual and physical goods Experience mitigating online fraud, such as account takeover, phishing, online card testing, etc.
Strong quantitative analytical experience, including background with statistical modeling & analysis Experience in regression modeling, neural networks, decision trees, and similar methodology for detecting and preventing online fraud Ability to analyze large transactional data sets, interpret ambiguous situations, and make decisions under pressure Strong understanding of the online payments landscape across all participants issuer, merchant, acquirer and network Advanced skills in SAS Enterprise Guide, SQL, UNIX, and Excel Proficient with MS Access, PowerPoint & Office Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action Creative, team-focused, and effective problem solver EEOC Employer: Uphold is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Fraud Intake Representative

Capital One

Posted 1 week ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 Renaissance Park 3 (42007), United States of America, Tampa, Florida At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. Sr Fraud Intake Representative An account with Capital One represents more than just a credit card or dollars and cents on a screen. At Capital One, we recognize that very few things are more personal and important than your money and financial well-being. That's why our work matters, and why we're looking for passionate, motivated, and tech-savvy individuals for our contact centers who are eager to help our customers. What you'll do In this role, you will be using creative problem-solving skills to protect our customers from fraud and identity theft. To do so, you will be conducting research on account activity to determine levels of fraud risk. No call will be the same, so you'll have to think analytically to assess each customer's unique circumstances and identify a tailored solution to their problems. How you'll do it At Capital One, it's very important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning and development opportunities such as leadership programs, internships, and job shadowing. Through these training programs and your day-to-day work, you'll find that successful associates at Capital One will: * Be proactive * Demonstrate a strong customer focus rooted in empathy * Embrace constant change in a fast-paced, dynamic environment * Communicate effectively with peers, management, and customers * Be a team player * Exercise good judgment and decision-making skills * Balance a human-first approach to banking in an increasingly technology-driven and digital era A role at a Capital One contact center offers a unique employment opportunity. You'll work for a Fortune 100 company that still operates and innovates with the vigor of a start-up. You'll develop transferable work skills in a job that helps customers when they need it the most. You'll enjoy a generous benefits package at a company where you're valued by your peers and management. If this sounds appealing, then apply to join our Capital One family! Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 2 years of customer service experience Preferred Qualifications: * 2+ years post-high school education or Associate Degree * 2+ years experience in heavy customer contact environment * 2+ years call center experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One Tampa FL

Fraud Prevention Manager

Expired Job