Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Fraud Prevention Associate

Expired Job

Bank Of The West San Ramon , CA 94582

Posted 2 months ago

What sets Bank of the West apart from other banks is our team membersthey embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western valuesstraightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

Responsible for triage of referral cases and the daily research into and analysis of irregular accounts and transactions for potential fraudulent activity. Through direct and indirect oversight from the Fraud Prevention Officer within the Corporate Security Department, the position partners with Business Units Operations, Risk Management Operations, Contact Center, Corporate Security Investigations and other key business units across the Bank and outside financial institutions. Keeps detailed records of suspicious activity, performs trend analysis and communicates threats to Management with recommendations. The incumbent has back-end analytics tools and systems to research incidents related to DDA, ACH, wire, online, card, check, etc., and identify business areas requiring increased controls.

Essential Job Functions

  • Investigates and determines required action to prevent fraudulent financial transactions to mitigate loss to the Bank and its customers.

  • Researches suspect account activity and works with branch personnel, customers, investigations and business partners to validate suspicious activity and prevent losses.

  • Prepares reports and enters cases/incidents into the internal case management system.

  • Participates in or supports projects related to fraud detection, prevention or root cause analysis as assigned.

  • Supports the documentation of event root cause process flows and proposes relevant control or process changes/updates.

  • Proactively reviews, monitors, and when needed investigates risk reports, alerts and/or logs to identity suspicious activity and escalate confirmed fraud activity to the appropriate stakeholder(s).

  • Communicates with internal and external customers on fraud and security issues, problem resolutions, and account information within time frames prescribed by regulations.

  • Delivers employee training and security awareness programs.

Other Job Duties

  • Participates in special projects as needed.

  • Maintains appropriate level of liaison with internal business partners, Corporate Security Investigations, Legal, and other security professionals.

  • Performs other duties as assigned.

Required Experience

  • Requires broad theoretical job knowledge typically obtained through advanced education.

  • Requires less than 2 years prior relevant experience.

Education

  • Bachelor's Degree

Skills

  • Basic understanding of consumer and commercial banking, online banking/mobile banking, loan processing and card services

  • Knowledge of back-end systems supporting payment transactions, servicing products and operational procedures

  • Good problem solving skills and ability to make swiftly escalate issues to senior staff when needed

  • Ability to think out of the box and recommend feasible solutions under the circumstances.

  • Exceptional documentation and process management skills Excellent verbal and written communication skills.

  • Excellent inter-personal and partnering skills to facilitate effective working relationships

  • Able to adjust to a rapidly changing environment

  • Strong analytical, research and attention to details skills

  • Able to work independently as part of team

  • Able to manage multiple tasks or projects

  • Good planning and organizational skills

  • Self-directed and results-driven with demonstrated ability to capture and document the needs of the business

  • Strong Technical Skills and proficiency in launching applications and maneuvering in a Windows based environment

  • Self-starter who proactively seeks learning and development opportunities.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Associate Manager Global Acquisition Programs

Rodan & Fields, LLC

Posted 3 days ago

VIEW JOBS 11/18/2018 12:00:00 AM 2019-02-16T00:00 The Opportunity The Specialist, Programs and Incentives will be an integral part of the Acquisition Programs team managing operational components of programs which incent our new independent Consultants to drive early success in their Business. This position will work with cross-functional teams and outside vendors to execute detailed implementation of operational, communication, and reporting plans as they are related to strategic Field Development directives. Responsibilities * Manage the day to day responsibilities for Acquisition programs, the first incentive programs our Consultants are able to run in * Lead the development of Program launch collateral including terms & conditions, FAQ, Creative flyers, infographics, shareables and website content working across several cross functional partners * Work with several cross functional groups to manage product sample reward fulfillment * Manage Consultant communication plans for Acquisition programs * Address inquiries and questions regarding incentive programs * Manage monthly reporting process and ad hoc program analytics * Assist in the development and execution of Acquisition Program launches in new global markets * Assist in UAT Reports and troubleshooting any reporting issues. * Manage Website updates for new versions of existing programs Qualifications * 5 years in a related field including coordinating, marketing campaign or marketing program management (direct sales experience a plus, but not required). * High level of proficiency with cloud based technology applications and Microsoft Office programs including Excel, PowerPoint, etc. * Heightened competency in reporting tools and queues across Excel, Salesforce and/or Microstrategy. * Superior communication skills to influence others and meet deadlines while building strong relationships both internally and externally. * Skilled in executing business plans. * The position requires flexibility, creativity, an entrepreneurial mindset and well developed strategic thinking skills. * Excellent attention to detail and organizational skills and ability to create and maintain detailed documentation. * Ability to work effectively with little supervision. Is a highly motivated self-starter with a high sense of urgency. * Ability to anticipate needs, innovate, multi-task and excel in a fast paced environment. * Bachelor's degree preferred. The Company Looking for a job? Dream big! We did! Dr. Katie Rodan and Dr. Kathy Fields met at Stanford University during their dermatology residency bonding over their personal struggles with acne and an understanding of how skin issues impact self-esteem and self-confidence. They combined their personal connection and professional expertise into a shared mission: to provide everyone with life-changing skincareTM that deliver real results! Today, Rodan + Fields has grown from its humble beginnings in Dr. Katie Rodan's kitchen to the #1 skincare brand in the U.S. in 2016.* We combine our innovative products with a high-tech, high-touch approach, and as a result, more than a million customers have experienced the benefits of Rodan + Fields. We are transforming skincare, and we welcome your big ideas to fuel our ambitious growth plans! If you are looking for a life-changing career opportunity, we've got your prescription. Here's what we offer and what we're looking for: Be Impactful. As a Rodan + Fields corporate employee, you will have the chance to make an impact every day! You'll become part of a positive, passionate movement that celebrates greatness and encourages employees to be catalysts for change. We provide a creative, vibrant workplace outfitted with all of the technology, tools and training you'll need to learn, grow and thrive! Be Inspired. We do more than create life-changing skincare – we create life-changing impact in our communities through our non-profit, Prescription for Change®, the heart of Rodan + Fields. By funding empowerment programs for students, we teach them how to use their skills to make life-changing differences in their lives and the lives of others. Be Rewarded. Are you looking for a career that allows you to contribute your talents in a way that can truly make a difference in people's lives? Join us and share your talents as we develop innovative solutions for your skin and empower entrepreneurs. In addition to working arm-in-arm with industry leaders, employees at Rodan + Fields enjoy rich benefits including competitive total rewards packages, a company-wide, long-term incentive plan, health benefits, annual 401(k) employer match, wellness reimbursement program, paid parental leave, education reimbursement and so much more. At Rodan + Fields, you will be challenged to make an impact, inspired to do more, and rewarded for your contributions. If you're ready to dream big, apply here! * Source Euromonitor International Limited; retail value RSP terms; all channels, USA; extracted from internal system on March 15, 2017; claim effective starting March 28, 2017. Rodan & Fields, LLC San Ramon CA

Fraud Prevention Associate

Expired Job

Bank Of The West