Fraud Analyst

Park National Bank Newark , OH 43055

Posted 3 months ago

RESPONSIBILITIES

  • Review various reports and alerts to detect potential loss and suspicious activity

  • Take loss prevention efforts such as but not limited to placing account holds, closing debit cards, closing online or mobile banking, etc.

  • Review transactions alerted as suspicious by various methods and analyze the activity to mitigate loss to customers and the bank

  • Complete manual review of customer activity to identify suspicious and unusual transactions

  • Review and analyze relevant customer data to determine if further investigation is warranted

  • Maintain case file records and related documentation within the case management system

  • Document fully and consistently all reviews and loss prevention efforts chosen, including supporting data, analysis and rationale for disposition

  • Escalate cases to the fraud and security investigations group based upon Bank's policies and procedures

  • Evaluate current processes and make recommendations to improve its efficiency and effectiveness

  • Build relationships with the process stakeholders, affiliate coordinators and branch personnel to ensure effective communication, reporting, and information flow

  • Individually and as part of the team, participate in identifying, measuring, monitoring, and mitigating departmental and enterprise-wide risks

  • Maintain awareness of and adhere to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

  • Other duties as assigned

SCHEDULE

Department hours are Monday through Friday 8am to 5pm. This position is salary non-exempt and full-time. The expected schedule for the position is 40-44 hours per week. A minimum 40 hours is required. Saturday hours may be required depending on the workflow.


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