Fraud Analyst Bar Harbor Bank & Trust is seeking a Fraud Analyst to provide support to the Bank's Card Operations and Fraud Management teams. This position is responsible for analyzing various anomalous transactional activities, and identifying and categorizing threats and risks. This position follows established fraud remediation strategies and applies appropriate counter measures to help minimize risk. The Fraud Analyst works closely with the Fraud Supervisor and Manager as well as Bank employees to assist with the investigation and prevention of fraud.
Essential Duties and Responsibilities:
Monitors high risk transactions and activity occurring through multiple channels, including deposit accounts, online banking/e-commerce, and debit cards.
Conducts daily, real-time review and tracking of fraud alerts generated by fraud detection applications and services, such as Yellow Hammer, RSA and iPay.
Performs initial analysis on accounts identified with high risk activity and responds accordingly to mitigate fraud risks such as kiting, counterfeit checks, and forgeries.
Implements account-level protective loss prevention countermeasures and communicating those countermeasures with employees and/or customers while the investigation is in progress.
Routinely collaborates with other departments, such as Retail, Card Operations, Operations, Cash Management and Information Security to ensure proper risk management and fraud controls are practiced.
Provides well-documented case investigations, which includes cause & effect analysis.
Assists with daily card analysis, fraud dispute resolution, and common point of purchase analysis and tracking.
Keeps the Fraud Manager updated on current and developing fraud trends, and develops reports and statistics as supporting documentation.
This position requires a candidate with the following knowledge, ability, and skills:
Minimum of a high school degree or the equivalent.
A minimum of 3 years of banking experience is required.
Knowledge of both Jack Henry banking and fraud anomaly identification applications/services is preferred.
Proven ability to follow directions and work independently.
Must demonstrate ability to efficiently communicate with Bank staff and customers.
Bar Harbor Bank & Trust offers a competitive salary, medical/dental/vision/life insurance, paid holidays, 401(k) plan, paid vacation and sick time, incentives, wellness program, and continuing education benefits. Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
If you are interested in joining our team, please apply online at https://www.bhbt.com .
Bar Harbor Bankshares