Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.
Please apply via email at: email@example.com
Additional Information: This hotel is owned and operated by an independent franchisee, Magnolia Hotel Group. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Rated One of the top 100 New Hotels in the World by Cond Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houston most distinct properties. Located in the heart of downtown Houston, discover a destination dedicated to pure hospitality at www.magnoliahotels.com/houston.
The Food & Beverage Supervisor is out on the floor during the service periods ensuring staff is on their game providing top service to the guests, communicating with the kitchen on food concerns, ensures side duties are completed, administrative assignments completed, handles guest service recovery and runs a top quality F&B operation.
Communicate with the staff by holding pre or post service period meetings. Supervise the assigned service period in the restaurant, and scheduled Special Events as necessary. Team up with the Culinary team ensuring everything coming out of the Kitchen is correct, and jump in and help the front of the house when necessary. Check that opening and closing side duties have been done. Make sure staff follows the Hotel food sanitation policies and procedures. Assist in training new F&B front of the house staff. Exercise service recovery when necessary to the guest satisfaction.
The Magnolia Houston offers the following great benefits to full time employees:
$50 METRO card per month
Medical, Dental Vision benefits after 30 days of employment
Complimentary shift meal
Shs for Crews
Generous PTO plan and paid holidays
Charitable Donation Match
Marriott Explore employee discount program
Education Assistance Program
Kitz for Kidz School Supplies program
Supervisory or full serving experience in an upscale house. Good working knowledge of F&B POS systems. Experience in training front of the house staff in service, sales and POS usage. Basic bartending skills. Knowledge of BEOs and overseeing special events.
This company is an equal opportunity employer.