Franchise Success Account Manager

About Inhabit

Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration. Powered by its diverse team of business leaders and industry experts, the company focuses on providing property management professionals more choice through its software ecosystems. Inhabit believes that property managers are central to the success of the residential and vacation housing markets and delivers products built to empower them, their investors, and communities. Inhabit's private equity partners include Goldman Sachs Asset Management, Insight Partners, Greater Sum Ventures and PSG. These are committed to helping support the company's commitment to property management software solutions. To learn more, visit Inhabit.com.

About iTrip

iTrip Vacations, a subsidiary of Inhabit , is a world-class short term property management franchisor- with franchise locations in over 100 destinations across North America. iTrip uses proprietary technology to drive revenue goals for franchisees while creating lifelong memories for our vacation guests.

Job Description Summary

We are looking for a Franchise Success Manager with a background in the short-term rental industry to advise and empower our iTrip franchise entrepreneurs to grow their businesses. This role will dive into business set up and launch, strategic business planning, operational improvements and revenue driving initiatives with our Franchisees, while driving change management and adoption activities with key iTrip decision makers to reduce risk and identify opportunities in their accounts. This position accomplishes this through a respectful, constructive and energetic style, guided by the objectives of the company.

What You'll Do (Functions & Responsibilities)

• This role will enable our Franchises to maximize business value from their investment and create passionate advocates of iTrip

• Collaborate with key stakeholders in strategic business planning that includes appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them.

• Collaborate and build strong rapport with new and established successful entrepreneurs and effectively become a strategy, growth and revenue expert on each franchisee account in the portfolio.

• Achieve subject matter expertise in all things vacation rental related. Possess a voracious appetite for keeping up with the industry and sharing information with the iTrip teams.

• Proactively identify new expansion opportunities in each account to drive value, maintain and leverage strong relationships, influence solution adoption and, create strong support for new opportunities and to secure the franchisees willingness to advocate on iTrip's behalf.

• Lead and/or contribute to additional projects as directed by management.

Qualifications

What We're Looking For (Minimum qualifications)

• Minimum three years of strong Short-Term Rental management and operational experience.

• Demonstrated experience in financial planning and analysis with previous experience in unit acquisition, Revenue Management, coaching, team building and growth management.

• Skilled in training, organizational development, personnel management, budget and resource development, and strategic planning.

• Excellent people skills, with an ability to partner with a dynamic leadership team.

• Possess personal qualities of integrity, credibility, and commitment to corporate mission.

• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

Education Requirements

• Bachelor's degree in business, related field or equivalent experience.

Type

• Full Time, Salaried, Exempt

Location

• Remote

Benefits Include

• Competitive Pay

• Health Insurance: Medical, Dental, Vision and Prescription Plans

• Health Savings Accounts

• Flexible Spending Account

• Dependent Flexible Spending Account

• Critical Illness

• Accident

• Retirement Savings Plan (401K) with discretionary company match

• Short and Long Term Disability

• Company Paid $25,000.00 life insurance

• Supplemental Life and AD&D Insurance

• Employee Assistance Program

• Paid Holidays

• Paid Vacation

• Paid Volunteer Time

• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

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