FPG Ambulatory Float Team Manager

Ucla Health Los Angeles , CA 90009

Posted 3 weeks ago

You will also supervise the float pool Clinical team and provide Management support to the Administrative Float team, as needed. You will provide leadership staffing updates and request additional staffing when needed, conduct needs assessments, providing input on candidate selection, and problem solving. You will serve as back-up in the absence of the Director of Ambulatory Operations. Demonstrate a leadership style that promotes enthusiasm and dedication to the facility and its administration. Assure adequate coverage during staff absences to guarantee minimal disruption of reception/patient services activities. Assist with the recruitment of clinical staff to meet the needs of the medical practice. Identify and recruit effective people. Develop and retain staff within the department. Encourage cooperation, teamwork and facilitate constructive conflict resolution.

Responsibilities

In this position, you will be responsible for recruiting and hiring administrative and clinical staff for the FPG Ambulatory Float Team which provides support to All UCLA various Ambulatory Clinics and PSS billing in the FPG.

As the Float Team Manager,, you will be expected to provide coverage of staff for up to 184 Ambulatory locations. You will also be responsible for ensuring that all staff are JCAHO compliant to ensure all staff are capable of providing coverage Health system wide.

You will also supervise the float pool Clinical team and provide Management support to the Administrative Float team, as needed. You will provide leadership staffing updates and request additional staffing when needed, conduct needs assessments, providing input on candidate selection, and problem solving. You will serve as back-up in the absence of the Director of Ambulatory Operations. Demonstrate a leadership style that promotes enthusiasm and dedication to the facility and its administration. Assure adequate coverage during staff absences to guarantee minimal disruption of reception/patient services activities. Assist with the recruitment of clinical staff to meet the needs of the medical practice. Identify and recruit effective people. Develop and retain staff within the department. Encourage cooperation, teamwork and facilitate constructive conflict resolution.

Qualifications

Required:

  • Minimum 2 years Managerial experience in a healthcare setting required.

  • Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

  • Skill in operating a micro-computer including working knowledge of software programs, including MS Word and Excel spreadsheet.

  • Interpersonal skills to promote a cooperative and productive work environment, to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural and economic backgrounds.

  • Working knowledge of medical terminology.

  • Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

  • Working knowledge of computerized appointment scheduling and registration systems; and the ability to effectively train staff in the use of the systems.

  • Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management and personnel.

  • Ability to triage staffing issues to achieve resolution.

  • Ability to maintain confidentiality and work with sensitive and confidential information using judgment and discretion.

Preferred:

  • Previous work as a licensed clinical staff member desired

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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FPG Ambulatory Float Team Manager

Ucla Health