Fountain Worker- Primrose (Oc) (Park Mgm)

MGM Resorts Las Vegas , NV 89134

Posted 1 week ago

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

It is the primary responsibility of the Fountain Worker to provide outstanding service to guests in a fast-paced and ever-changing environment. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

  • Greet guests in a positive, friendly manner and make them feel welcome.

  • Take and input orders into Infogenesis, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type.

  • Consistently follow sequence of service utilizing proper procedures standardized by department.

  • Itemize bills correctly and efficiently secure payment.

  • Expedite the order in an accurate and timely manner.

  • Prepare and serve food and beverage items to guest.

  • Pack the orders as per guests' preference and complete the order with any necessary condiments.

  • Bid farewell to guests, using guest's name when known, and encourage them to return.

  • Perform all opening and closing duties based upon shift assignment.

  • Refill and stock all supplies and machines within the outlet.

  • Maintain the cleanliness of the all front and back of the house areas within the outlet.

  • Unload warehouse orders and stocking the orders to designated storage.

  • Work as a team, assisting all guests' and employees' needs and inquiries.

  • Perform all other job related duties as requested.

Required:

  • Must be at least 21 years of age.

  • At least 6 months of experience as a fountain worker/cashier in a high volume food establishment.

  • Ability to exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages.

  • Ability to exhibit proper knowledge, selling techniques, and service delivery of all items in the menu.

  • Excellent customer service skills.

  • Have interpersonal skills to deal effectively with all business contac

  • Professional appearance and demeanor.

  • Work varied shifts, including weekends and holidays.

  • Able to effectively communicate in English, in both written and oral forms.

Preferred:

  • High school diploma or equivalent.

  • Previous experience working in a similar resort setting.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cal Mare Fountain Worker Part Time (Mgm Springfield)

MGM Resorts

Posted 2 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 Location: Springfield, Massachusetts Position Summary It is the primary responsibility of the Fountain Worker to provide high quality food and beverage service to guests in a fast-paced work environment, while following all local and departmental policies and procedures and in accordance to service standards. Essential Functions and Tasks This job description in no way states or implies that these are the only duties to be performed by employees in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for effective operation of the department * Greets guests in a prompt, positive, friendly manner and making them feel welcome by anticipating the guest's needs and responding appropriately with a sense of urgency. Bids guests farewell, using guest's name when known, and encourages them to return. * Takes and accurately inputs orders into POS, receives payment and makes proper change, completes required transactions, and categorizes tendered receipts by media type. * Communicates with managers, co-workers, and guests in order to fulfill and address any issues or needs requested by guests and/or other employees. * Exhibits proper knowledge of menu items, using selling techniques and service delivery for all items on the menu. * Prepares and serves food and beverage items to guests. * Packs the orders as per guests' preference, and completes the order with any necessary condiments. * Performs all opening and closing duties based upon shift assignment. * Refills and stocks all supplies and machines within the outlet, and unloads warehouse orders, and stocks the orders to designated storage areas. * Maintains the cleanliness of all front and back of the house areas within the outlet. * Work as a team, assisting all guests' and employees' needs and inquiries. * Follows all health, sanitization, and safety regulations and procedures. Supervisory Responsibilities * None Education and/or Experience REQUIRED: * High school diploma or equivalent. * Minimum of three (3) months serving experience in a fast-paced, quick service restaurant operations. * Or equivalent combination of education, training, and experience. Certificates, Licenses, Registrations * Certification in food handling, alcohol awareness, gaming, etc., as mandated by local law. COMPETENCIES & WORKING CONDITIONS Knowledge, Skills, and Abilities English Language Proficiency: The ability to speak and understand English when giving and receiving instructions, and talking with management, coworkers, and guests. This includes using correct grammar when speaking and not using slang terms. Listening: The ability to understand key pieces of spoken information, separating relevant from irrelevant information, and following verbal instructions and explanations. This includes listening attentively to spoken information to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy. Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property. Dining Environment: The ability to monitor an indoor or outdoor dining environment to ensure the room is running smoothly and guests are receiving assistance as requested. This includes demonstrating an appropriate awareness of atmosphere and maintaining correct settings for music, room temperature (including fireplace use), curtains, ceiling fans, lighting, and lamps for the time of day and/or year. Restaurant: Knowledge of property restaurants including food concepts, menu items, price range, dress code, and ambiance. Beverage Knowledge: Knowledge of liquor brands, beers, and non-alcoholic drinks served on restaurant premises. Wine: Knowledge of unique characteristics of wines served on the premises including grape variety, region/origin, and type/style of wine. F&B Service Standards: Knowledge of all food and beverage service standards and procedures including service time, presentation, and quality standards. Manual Dexterity: The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move, or assemble objects. Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities. Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, stomach, shoulders, legs, or a combination of these muscle groups. Stamina: The ability to exert oneself physically over long periods of time. This may include performing repetitive or strenuous tasks such as standing and sitting for long periods. Work Schedule/Hours Regular scheduled hours. Must be flexible if needed for occasional work outside of normal business hours. MGM Resorts Las Vegas NV

Fountain Worker- Primrose (Oc) (Park Mgm)

MGM Resorts